Air BICCAMERA — Local services in Tokyo

The air biccamera in the aqua city mall odaiba is a wonderful shop for omiyagi for friends and family. They sell all the goodies you are looking for your friends and family back home. They offer tax free shopping over 5000 yen and have multi language staff. Great snacks, make up and lotions and room for electronics from shavers to rice cookers. They have a big beer selection. You can also find SIM cards for your phone that is cheaper than the airport. Not as big as the normal biccamera but perfect for tourist shopping for last...

I had an extremely disappointing and humiliating experience at the Air BicCamera Aqua City Odaiba store.

I fully followed the store’s policy of a 3-pack limit per passport. When I tried to purchase an additional 3 packs of film using my father’s passport and cash—for my child—the staff refused the sale, claiming it was “my money.” They even told me not to stand next to my own father during the transaction. The rules kept changing, and there were no clear signs about the limit at the counter.

A Chinese staff member only translated what the Japanese staff said, but refused to translate our explanations. The manager was present but remained silent throughout.

I was simply trying to buy a camera and some film for my child, but was met with unfair and discriminatory treatment. This is far from the high standard of service Japan is known for.

I do not recommend this store to anyone—especially those shopping with children or expecting respectful service.

我在台场 Aqua City 的 Air BicCamera 店经历了一次极其失望且令人羞辱的购物经历。

我完全遵守了店铺每个护照限购 3 盒相纸的规定。当我试图用我父亲的护照和现金为孩子再购买 3 盒相纸时，店员却以“这是我的钱”为由拒绝销售，甚至要求我不能站在我父亲身边。规则一再变化，柜台上也没有明确标示限购信息。

一位中国员工只翻译日本店员的内容，却拒绝翻译我们的解释。现场的经理全程沉默，没有提供任何帮助。

我只是想为孩子买一台相机和几盒相纸，却被如此不公平、带有歧视地对待。这与日本一贯自豪的高服务水准完全不符。

我不推荐任何人光顾这家店，尤其是带着孩子或希望获得尊重服务的顾客。

Air BICCAMERA, アクアシティ お台場 3F 1 Chome-7-1 Daiba, Minato City,...

You can get most of your electronic needs here, except handphones. Ranging from cameras, shavers, electronic translator, accessories such as memory cards, flash disks, usb devices down to cosmetics and pharmacies. They also sell Tokyo banana, kitkats and many other snacks here. Friendly staffs with moderate english wont let you lost and assure you'll get any info you need for...