Extremely busy place with lots of food and retail outlets. This underground shopping mall has walkways that connect to the Kyoto train station and to many other shopping malls, food courts, etc. Hence, there is endless human traffic and long queues outside shops.

The area is extremely safe. I don't know what the patrolling security robots do. It is however easy to get lost because of the extensive network of walkways.

But ordinary Japanese and staff of JR Train are very helpful. They will show you the direction, even though they speak only Japanese. Just ask politely with the usual Japanese bow to say thank you. There are also helpful information counters where staff speak English and some other languages.

Plenty of Japan high standards of clean toilets around. Menus on restaurants have English versions. In some restaurants, they even have French, Arabic, Spanish etc translations.