Mixue 蜜雪冰城 • SS15 — Attraction in Subang Jaya

Today i went to the shop at SS15 brunch and purchase 1 ice cream and it tested sour (not as usual). i told the staff that the teste was different than usual and i request the staff to teste it first and feedback to me. but he directly said he did before adding it into the machine and its ready made. 2 of my friend who bought the ice cream also tested the same. The staff not even to apologies or replace one or refund back. I'm being sitting at the shop for 10-15 minute while chilling but no action. I hope this not to happen again to me or other people and make sure before deliver the goods to test it first. Some times it could be the ice cream raw was not keep in a good temperature and maybe due to that the teste would be different. i remove the white ice cream and just finished the pieces of the cone. It happen on 31/7/2024 at 13:34:34. I love the ice cream but only today was my bad experience even though the amount is just...

How rude when this one staff at cashier, a girl and specky to be specific that work on 17/1/2024 around 8pm. I really remember your face and your attitude towards me. I just walked to the counter and was ready to order. You make an annoying face to me like I'm bothering you. Did I do something wrong to you that you treat me like this? and to be honest, the line is not long to wait and the order is fast, so if you are tired or have a problem, why leave it to me? Do I work there and need to know if you have a serious problem? do I as a customer who just arrived at your store, I need to read your mind, that you are tired? what is wrong with your attitude? I was very disappointed, I really wanted to go straight away and it was my first time to place an order at this store, I just didn't expect the service I received. This is the last time I go...

I’m honestly shocked by the new policy removing the option for "no sugar, no ice"—especially as a pregnant customer trying to be mindful of my sugar intake. It’s disappointing and feels like a step backwards for health-conscious consumers.

Even without added sugar, your peach drink is already extremely sweet with the option of 50% sugar only—enough to cause serious health concerns if consumed regularly (Ya, someone might lose their toe by the end of the month if they consume daily just like Mixue without legs🫠). It’s worrying, especially since Mixue is also a brand popular among children.

This isn't just a personal concern—it’s a public health issue. I sincerely hope KKM looks into this. Policies like this could really affect the nation’s health in the long run. Please reconsider for the sake of your...