Posada Real Puerto Escondido — Attraction in Oaxaca

Beach Club|You get free access as a hotel guest. This by far is the best part of the hotel. It would cost non-hotel guests 1000 pesos per day - and that’s just for a lounger and access to the pool etc. ||It’s really lovely with a pool, direct access to beach and beach towels.|Wifi is unreliable but the food and drink are reasonably priced (we had several snacks throughout the week - burgers, club sandwich - rather than the buffet but all were tasty and good portions). ||Room|Gosh, where do I start? If you’re from the UK, think ‘very basic’ (TripAdvisor inexplicably doesn’t allow you to say a ‘…’ hotel, but you catch my drift I’m sure). The shower was unclean and the glass door hadn’t been cleaned in weeks. When I shaved, the cleaner didn’t clean any of the area afterwards. It’s not ‘unclean’, it’s just not thorough in anyway. The bedsheets were clean though and we had freshly laundered towels daily. |The wifi simply doesn’t work unless you stand by the window. Whilst the wifi in the whole of Puerto Escondido wasn’t great, this was utterly crap.|The hairdryer didn’t work.|The shower was seldom anything more than luke warm. |The room is just all a bit tired and in desperate need of a refresh. ||Food/drink|This is probably one of only a handful, if less all-inclusive hotels in the Puerto Escondido area. It costs 290 pesos per person for breakfast and 1350 per person per night to upgrade to all inclusive (obviously you don’t pay for breakfast too if you’re all inclusive). Drinks if you’re not all inclusive are about 50 pesos for a local beer or 130 pesos for a cocktail. Overall we thought the AI was bad value so didn’t purchase it as we wanted to eat out locally too. We didn’t try any food at the hotel itself. ||Pool|There’s a pool in the main hotel area which is nice, and it’s clean. The gardens are beautifully maintained and view of the sunset is gorgeous. The beach club is by far the best pool, albeit slightly busier (it wasn’t even a quarter full at any time we were there though). ||Staff|Didn’t speak any English which made communication a bit difficult. Some were really friendly; others just rather indifferent to my presence. The waiters at the beach club were really nice and...

This hotel is so run down that I’m baffled as to how it is still operating. In my opinion the positive reviews are illegitimate, if you order by latest reviews and the lower ratings you’ll find what I wish I had read before we booked here. ||||In summary, the hotel reminded me of the places I would stay at when I went backpacking on a shoestring 20 years ago. So on arrival as a family of 5 for a week-long relaxing break from London, we were mortified to discover the state of the hotel and the adjoining beach club. Think mouldy plastic sun loungers (all of them), soft drinks served from a 4 litre bottle which was flat, cracked mugs and tables, mouldy showers and grouting in bathrooms (we had two rooms and both were similarly bad), damaged walls, bobbly, stained and grey bedsheets and tatty grey towels..to name a few of the issues.||||In addition to the bad state of the property, the service was abysmal. No beach towels left at the beach club, no tables for breakfast available (told to just wait), used drinks from others left outside our room all night and day, indifferent staff when I complained. We awoke to a loud scratching sound in our room which turned out to be a big crab fiddling with the electrical wires! When I demanded it be removed the staff did nothing until I complained to the manager. This hotel was so poor on every level that it bordered on comedy; it was simply unbelievable given how it presents itself on its website. The website photos are extremely inaccurate and misleading, as can be seen from my attached photos. For example, the “putting green” was so old and decrepit that it was not possible for the kids play with. ||||We promptly left after one night (I will be seeking a full refund) and checked into the hotel next door (VillaSol) which thankfully had availability, has been very good and has an absolutely fantastic beach club- and is CHEAPER than Posada Real!! The fact Posada Real charges the prices it does is pretty much fraudulent! So save your money and your holiday and...

The grounds are well taken care of and on a cliff overlooking the ocean. This property is not easily walkable to the beach. There maybe a hidden path that I could sort of make out via Google satellite. There is an adults only bar overlooking the ocean with an infinite pool, food and cocktail service. Great pool on main property mostly used after 6pm when the neighboring club pool closes. A shuttle takes you to the beach club with more resort amenities, lunch buffet and cocktails all included with all inclusive package. We loved the food. Some redundancy, but it was all favorite dishes so a win. We stayed in a deluxe room and had access to all the amenities. They seemed to tier the all inclusive band colors to the price paid for your room. That is my best guess.

The only complaint was check-in. Most staff speak only Spanish but there were just enough English to help us navigate the property except for at check-in. The person helping us wasn’t able to offer additional information. Our flight arrived 1.5 hours before check-in. We weren’t offered any bag service or drinks while we waited and when I asked if we could wait at any of the bars the person made it sound like we were not welcome until after 3pm. This was most likely the language difference but they also seemed like they didn’t know. Then at 3pm we were told our room wasn’t ready for 20 more minutes. There is some disorganization and information gaps with some staff, but overall we truly enjoyed our stay. Just would have liked for a less stressful check-in process after a long day of traveling.

Beach club is a short walk on the beach to the baby turtle release everyday at 5pm. There is a secret beach you can pay $50mxn to access from a hotel two blocks away. The fee covers bathroom usage. You can pay extra to use lounge chairs or layout on the ground for free. Shade is limited. Highly recommend exploring the surrounding neighborhood. There are cafes in walking distance that we...