My mom and I was at IMM Giant this afternoon intending to purchase some mandarin oranges. At the entrance, there is a small counter selling mandarin oranges and it was stated there 'no sorting'. But at another bigger counter near the fresh food section which was manned by a young lady and an Indian man in his 40s. We saw quite a few customers sorting the oranges. We then approached the young lady asking if we could sort the oranges ourselves which she agrees. She then handed us 2 boxes of oranges. After sorting, we find that 50% of the oranges are spoiled. We approached the Indian man for help asking him to bring us one more box. That is when the whole commotion starts. He became so agitated and rude. He was shouting very loudly saying "How many boxes you want? You all keep sorting like that I cannot finish my work. I rather sort for you all!" Probably because the previous few customers did the same thing. After that, he ignored our request and continue to sort the oranges for his 'customers'. I know where he is coming from and understand his predicament but if he had told us or other customers that no sorting then this thing would not have happened. But then again he could not said that because he himself has violated the rule of 'no sorting' by sorting the oranges for his 'customers'. His customers is customers. Aren't we customers too? His voice was so loud that the nearby customers are asking what happened. That's totally...
Read moreI am utterly impressed with the unexpected albeit excellent service rendered by a specific associate Norain from Giant@Greenridge and I am inclined to write in because she truly deserves a mention. I was at my wits' end after placing an online order for 30 x Thai Top Cut coconuts was confirmed but got cancelled a day before my daughter's engagement. Clearly the inventory count was blindingly laikadaisical to say the least. Instead of gesticulating alternative option I was pounded with an obscure inexplicable response of 'Sorry we do not have stock available' narrative from one online customer service agent to another which beggars my belief that this was the only script they have on hand as part of their inept training tool. Norain however hovers above the rest with her intervention when I called up and she arduously went out of her way to listen and understand my situation. She managed to reserve a carton and even sourced other outlets for available stock - personally I would have still written in even if there was no more just for her miniscule-yet-humongous gesture to me! Special thanks too to Goo also from Giant@Woodlands North Plaza for his effort to keep some for me in my desperate moment. My genuine appreciations once again Norain for salvaging my...
Read moreGiant Supermarket in IMM Mall, Singapore, is a shopper's paradise, offering an impressive array of products that caters to all your grocery needs. The sheer size of the store is remarkable, featuring a vast collection of items ranging from fresh produce to pantry staples. Their milk and dairy section is particularly noteworthy, stocked with a variety of local and imported brands that cater to all tastes.
The frozen food section is another highlight, boasting an extensive selection of frozen meals, snacks, and ingredients, making meal prep a breeze. Whether you're looking for quick dinners or gourmet treats, you'll find plenty of options to satisfy your cravings.
What sets Giant apart are the frequent special offers and promotions that make shopping here even more appealing. With discounts on both everyday essentials and unique finds, you can stock up without breaking the bank.
The spacious aisles and organized layout make for a pleasant shopping experience, allowing you to browse at your leisure. Overall, Giant Supermarket in IMM Mall is a top-notch destination for anyone looking to enjoy a comprehensive grocery shopping experience with great deals. Highly recommended for families and food...
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