The Lalu Hotel

TaiwanThe Lalu Hotel

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I have been to Lalu several times and it is still an impressive hotel. There are several amazing "kodak moment" photos you can take at this hotel. The rooms are over-all in excellent condition given the age of the hotel (I don't know how old it is but I do know the first time I went there was over 20 years ago). The "only" complaint I had this time was the swimming pool. 1. You have to wear a swim cap in the pool (okay this isn't a big deal but for an international hotel, this is a bit ridiculous. My kids just wanted to dip their feet in the water and the lifeguard required us to purchase a swim cap (read on...it gets worse - but please note you must wear a swim cap if you just want to dip your feet in the pool). 2. We purchased the swim caps even though my son has a cast on his broken arm and CANNOT submerge in the water...thus having a swim cap is pointless. After this, the life guard starts to question my son who was wearing a quick-dry shirt (and said he couldn't wear this in the water -- so my son just got out of the water). What was worse, my son wore a baseball cap over his swim cap (my son with the broken arm), and the lifeguard wants to check to see that he is wearing the STUPID swim cap. Seriously ? He can't even go underwater ! 3. The Double Standard ! There was a girl there who wore the swim cap in the water but immediately took it off to take photos of herself. The lifeguard said NOTHING about her walking around in the water without a swimcap. Over-all, I love going to the Lalu hotel, all the services there and just the over-all environment is beautiful. It's what a resort hotel should be. The only complaint I have (and I think it was a fair complaint was the rules the lifeguard has or does not have depending on who he decides to impose them on). So...over-all hotel 5 stars, hotel staff 5 stars, rooms 5 stars, swimming pool 2 stars (the pool experience was disappointing).

Mark QuinMark Quin

The Lalu has so much potential given its million dollar view and location. The architecture is stunning and timeless. Although it is starting to show its age, it has the capability to be even better and age gracefully, however it seems a little fallen behind in its updating of facilities. Objectively speaking, the service personnel are professional and they their best to impress. In my opinion, the management has a lot more room to improve. 1. Rooms. There are some areas in the room that starts to show its age. Tiling in the bathroom, grouting.. In this day and age of modern connectivity, the well heeled travellers who has the means to visit the Lalu will expect smart TV, international plugs, USB charging port on the bedside. A smart TV to cast Netflix, ect. It was interesting to still see a CD player (with Bose sound system), with the Lalu CD. 2. Service They had a beautiful tea room near the pool, but it was closed by 6pm. A little silly in our opinion as it’d been nice to have some tea before dinner after a day of outdoor exploration. They have a swim cap policy, which they provided complimentary swim cap. They were very helpful with kids amenities as well- Steriliser box, kids shower tubs, crib ect. 3. Dining The F&B department needs Gordon Ramsey to come in to whip them into shape a bit. F&B is one of the main attractions for a hotel ( 5 stars no less). They need a menu befitting their Grand Dame image. Hire or train up a proper sommelier, tidy up and improve on the wine selection. Japanese teppanyaki was without show or much interaction or shazam, which is usually what people pay for in a teppanyaki experience. Quality of food is not befitting of the price and image of the hotel. Chinese food was also rather mediocre. Can definitely be more refined. Morning buffet had a good selection. All in all, the ace in the cards for the Lalu is their unbeatable view. But if they want more repeat business and an award winning experience for the guests, they have to up the game a lot more. Individuals who can afford to stay at the Lalu are well heeled and likely very well travelled. Top Hotels all over the world are upping the game and guest experience, do not be complacent and not just let the beautiful view be the only USP sell the hotel.

Sandra KohSandra Koh

I had the pleasure of staying at the Lalu for 2 nights and this property redefines what a luxury hotel should be. From the moment you arrive, you are greeted by the most friendly and genuine staff members I have met in any hotel. As someone who has travelled to many properties worldwide, I was thoroughly impressed by all aspects of this resort. The building itself is an architectural masterpiece and to say the views are incredible is still an understatement to the majesty of this property. Not a single detail was left out at The Lalu. From the specialty dining experiences, to the beautiful rooms with sunrise views beyond what I’ve ever seen, this resort is one that I will remember for the rest of my life - and definitely come back to. It is very evident that every single aspect of the stay was carefully planned to be as memorable and exquisite as possible. From the expansive pool, to the natural beauty that surrounds the property, the Lalu is nothing short of a masterpiece. I’d like to thank the staff at the Lalu for making my stay incredible in every single way. I highly recommend this place to anyone and everyone looking at this review right now. Trust me, it’ll redefine what a resort should be in every aspect. My only constructive feedback would be that I had some difficulty getting my room to reach a comfortably cool temperature during the unseasonably hot winter this year. However, this is easily solved at night once the sun goes down. I already can’t wait for my next trip to The Lalu!

Mike Lin, MDMike Lin, MD

The Lalu Hotel is place to stay if you're looking relax during your to visit Sun Moon Lake in Taiwan. It's expensive, but the views are amazing; it's no wonder Chiang Kai Shek chose this place as his vantage point over the lake. Despite the praises, the Lalu is getting old, and the rooms are in need of remodeling. Much of the rooms are made of wood and the wear on them shows. I don't recommend this place for customers my age though (twenties) because you should spend time exploring Sun Moon lake rather than staying in your hotel room or having a cup of tea on the top floor or eating dinner in the delicious restaurant within the hotel. It'll get rather boring quickly. I do recommend the Lalu for customers who would rather take their time and enjoy the lake slowly. My grandfather used to just sit on the hotel room balcony from 4:00 am to lunch, enjoying the sunrise and the changing of the weather. I wish I could do that, if only I could wake up that early. Also, the Lalu has the best breakfast (waffles) in all of Taiwan :P

pithyginger63pithyginger63

First impression of the Lalu on the social media, website and photos online were impressive. I was excited to visit Lalu until I visited Lalu I was disappointed throughout my trip. Premium lake view room was very dated. Furniture were falling apart, balcony ceiling has holes all over and hinges on most furnitures were giving way. Toilet shower was not in the best condition and tiles were borderline dirty. Given the price we paid for the hotel I was expecting a lot more. Especially more if you call yours a luxuary resort for guest to recharge. Restaurants in the hotel were mediocre. I was expecting not having to step out to eat at all but the hotel’s food were not fantastic. The only redemptions were the service at the lobby, the drivers, the concierge and the breakfast in the morning were great. Not sure if I will be back. But sun moon lake is beautiful. The hotel rooms do need a serious upgrade to justify for the price we paid. Would suggest the hotel providing bicycles for in-house guest.

The view the decor were all very nice Staff was friendly too However there are multiple parts that could be improved at a hotel. As such a prestigious hotel in Taiwan, I was definitely expecting more that what was offered. Staff didn’t tell us about the yoga and star watching programs, it was only until we found out on the hallways and asked; but it was already all booked up 🤷🏻‍♀️. Room was spacious for sure but staff didn’t take the time to let us know where the light switches are and the additional plugs Dinner was good, we chose the Japanese restaurant. Not sure if it’s worth 2200 per person. Breakfast was TERRIBLE- would not even give it 1 star. Definitely would want to come back but the standard of the room doesn’t match the other hotels in Taiwan (花蓮晶英, 高雄silks club, 宜蘭了了 which is more or less about the same price range). Felt like The Lalu was just selling the view and the hardware but not really trying to improve its wear and tear & satisfy their customers.

Kochin FanKochin Fan

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Overview

4.4

(2.3K reviews)

Phone

+886 4 9285 5311

Call

Website

http://www.thelalu.com.tw/

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Deep Dive

A deep dive into The Lalu Hotel

I have been to Lalu several times and it is still an impressive hotel. There are several amazing "kodak moment" photos you can take at this hotel. The rooms are over-all in excellent condition given the age of the hotel (I don't know how old it is but I do know the first time I went there was over 20 years ago). The "only" complaint I had this time was the swimming pool. 1. You have to wear a swim cap in the pool (okay this isn't a big deal but for an international hotel, this is a bit ridiculous. My kids just wanted to dip their feet in the water and the lifeguard required us to purchase a swim cap (read on...it gets worse - but please note you must wear a swim cap if you just want to dip your feet in the pool). 2. We purchased the swim caps even though my son has a cast on his broken arm and CANNOT submerge in the water...thus having a swim cap is pointless. After this, the life guard starts to question my son who was wearing a quick-dry shirt (and said he couldn't wear this in the water -- so my son just got out of the water). What was worse, my son wore a baseball cap over his swim cap (my son with the broken arm), and the lifeguard wants to check to see that he is wearing the STUPID swim cap. Seriously ? He can't even go underwater ! 3. The Double Standard ! There was a girl there who wore the swim cap in the water but immediately took it off to take photos of herself. The lifeguard said NOTHING about her walking around in the water without a swimcap. Over-all, I love going to the Lalu hotel, all the services there and just the over-all environment is beautiful. It's what a resort hotel should be. The only complaint I have (and I think it was a fair complaint was the rules the lifeguard has or does not have depending on who he decides to impose them on). So...over-all hotel 5 stars, hotel staff 5 stars, rooms 5 stars, swimming pool 2 stars (the pool experience was disappointing).

Mark QuinMark Quin

The Lalu has so much potential given its million dollar view and location. The architecture is stunning and timeless. Although it is starting to show its age, it has the capability to be even better and age gracefully, however it seems a little fallen behind in its updating of facilities. Objectively speaking, the service personnel are professional and they their best to impress. In my opinion, the management has a lot more room to improve. 1. Rooms. There are some areas in the room that starts to show its age. Tiling in the bathroom, grouting.. In this day and age of modern connectivity, the well heeled travellers who has the means to visit the Lalu will expect smart TV, international plugs, USB charging port on the bedside. A smart TV to cast Netflix, ect. It was interesting to still see a CD player (with Bose sound system), with the Lalu CD. 2. Service They had a beautiful tea room near the pool, but it was closed by 6pm. A little silly in our opinion as it’d been nice to have some tea before dinner after a day of outdoor exploration. They have a swim cap policy, which they provided complimentary swim cap. They were very helpful with kids amenities as well- Steriliser box, kids shower tubs, crib ect. 3. Dining The F&B department needs Gordon Ramsey to come in to whip them into shape a bit. F&B is one of the main attractions for a hotel ( 5 stars no less). They need a menu befitting their Grand Dame image. Hire or train up a proper sommelier, tidy up and improve on the wine selection. Japanese teppanyaki was without show or much interaction or shazam, which is usually what people pay for in a teppanyaki experience. Quality of food is not befitting of the price and image of the hotel. Chinese food was also rather mediocre. Can definitely be more refined. Morning buffet had a good selection. All in all, the ace in the cards for the Lalu is their unbeatable view. But if they want more repeat business and an award winning experience for the guests, they have to up the game a lot more. Individuals who can afford to stay at the Lalu are well heeled and likely very well travelled. Top Hotels all over the world are upping the game and guest experience, do not be complacent and not just let the beautiful view be the only USP sell the hotel.

Sandra KohSandra Koh

I had the pleasure of staying at the Lalu for 2 nights and this property redefines what a luxury hotel should be. From the moment you arrive, you are greeted by the most friendly and genuine staff members I have met in any hotel. As someone who has travelled to many properties worldwide, I was thoroughly impressed by all aspects of this resort. The building itself is an architectural masterpiece and to say the views are incredible is still an understatement to the majesty of this property. Not a single detail was left out at The Lalu. From the specialty dining experiences, to the beautiful rooms with sunrise views beyond what I’ve ever seen, this resort is one that I will remember for the rest of my life - and definitely come back to. It is very evident that every single aspect of the stay was carefully planned to be as memorable and exquisite as possible. From the expansive pool, to the natural beauty that surrounds the property, the Lalu is nothing short of a masterpiece. I’d like to thank the staff at the Lalu for making my stay incredible in every single way. I highly recommend this place to anyone and everyone looking at this review right now. Trust me, it’ll redefine what a resort should be in every aspect. My only constructive feedback would be that I had some difficulty getting my room to reach a comfortably cool temperature during the unseasonably hot winter this year. However, this is easily solved at night once the sun goes down. I already can’t wait for my next trip to The Lalu!

Mike Lin, MDMike Lin, MD

The Lalu Hotel is place to stay if you're looking relax during your to visit Sun Moon Lake in Taiwan. It's expensive, but the views are amazing; it's no wonder Chiang Kai Shek chose this place as his vantage point over the lake. Despite the praises, the Lalu is getting old, and the rooms are in need of remodeling. Much of the rooms are made of wood and the wear on them shows. I don't recommend this place for customers my age though (twenties) because you should spend time exploring Sun Moon lake rather than staying in your hotel room or having a cup of tea on the top floor or eating dinner in the delicious restaurant within the hotel. It'll get rather boring quickly. I do recommend the Lalu for customers who would rather take their time and enjoy the lake slowly. My grandfather used to just sit on the hotel room balcony from 4:00 am to lunch, enjoying the sunrise and the changing of the weather. I wish I could do that, if only I could wake up that early. Also, the Lalu has the best breakfast (waffles) in all of Taiwan :P

pithyginger63pithyginger63

First impression of the Lalu on the social media, website and photos online were impressive. I was excited to visit Lalu until I visited Lalu I was disappointed throughout my trip. Premium lake view room was very dated. Furniture were falling apart, balcony ceiling has holes all over and hinges on most furnitures were giving way. Toilet shower was not in the best condition and tiles were borderline dirty. Given the price we paid for the hotel I was expecting a lot more. Especially more if you call yours a luxuary resort for guest to recharge. Restaurants in the hotel were mediocre. I was expecting not having to step out to eat at all but the hotel’s food were not fantastic. The only redemptions were the service at the lobby, the drivers, the concierge and the breakfast in the morning were great. Not sure if I will be back. But sun moon lake is beautiful. The hotel rooms do need a serious upgrade to justify for the price we paid. Would suggest the hotel providing bicycles for in-house guest.

The view the decor were all very nice Staff was friendly too However there are multiple parts that could be improved at a hotel. As such a prestigious hotel in Taiwan, I was definitely expecting more that what was offered. Staff didn’t tell us about the yoga and star watching programs, it was only until we found out on the hallways and asked; but it was already all booked up 🤷🏻‍♀️. Room was spacious for sure but staff didn’t take the time to let us know where the light switches are and the additional plugs Dinner was good, we chose the Japanese restaurant. Not sure if it’s worth 2200 per person. Breakfast was TERRIBLE- would not even give it 1 star. Definitely would want to come back but the standard of the room doesn’t match the other hotels in Taiwan (花蓮晶英, 高雄silks club, 宜蘭了了 which is more or less about the same price range). Felt like The Lalu was just selling the view and the hardware but not really trying to improve its wear and tear & satisfy their customers.

Kochin FanKochin Fan

The Lalu Hotel

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Nearby Attractions Of The Lalu Hotel

Shuishe Pier

Sun Moon Lake

Shui Sha Lian Hotel

Meihe Park

台灣真美日月潭會館

Lalu Island

Nearby Restaurants Of The Lalu Hotel

Fuli Hot Spring Resort

A Feng Shi Restaurant

Sun Moon Lake Teachers' Hostel

日月餐坊

日月潭新山味邵族風味餐廳

阿伯茶葉蛋

STARBUCKS 星巴克 (日月潭門市)

明潭茶老爸

東方餐廳 The Oriental Brasserie

Moon Cafe 'moon Sun Moon Lake Water Garden Cafe

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