We stayed for three nights as a couple over bank holiday weekend and came by train on Fri night (short walk from the station).||||We visit Bath on regular basis to use thermal springs and were always staying at DoubleTree. Now that this hotel allows you to use and collect HH points too we decided to give it a try. It is double the money versus the other one but when we factored in that access to hot springs is within the hotel lift ride, soft drinks in a room are replenished daily and impeccable five star standard is so evident - then the gap is much smaller and in my opinion well worth covering.||||Check in was one of the most informative ones we have experienced for years performed by an experienced English gentleman. To our complete surprise we were granted Hilton benefits and welcome bottle of red wine with a handwritten note. Classic FM radio was on - we loved it and never switched the TV on.||||We stayed on the 4th floor in the attic room. It was deluxe room which had a sofa on the bottom of the bed as well as armchair in the corner. Personally I don’t like sitting on the bed with my clothes so I always appreciate proper day sitting areas in hotel rooms. Windows (sash) opened just a bit from the bottom. Aircon works.||||Bed was tall and really comfortable with great quality bedding. It did not have any dusty bed covers and decorative cushions which I hate as they are not hygienic addition so I did not have to remove it and could enjoy pristine duvets. On the third night we had turn down service with extra Elemis sleep spray left on the duvet. ||||At first I wished we were allocated one of the grander bedrooms at lower floors but upon reflection we were glad we were there as it was really quiet at night and there was a nice view over the skyline and the cathedral. It was spacious enough to move around and open the luggage. I would say we wished there was more storage space for clothes. ||||Bathroom was with bathtub/ shower combination and Elemis toiletries as well as waffle pattern bathrobes and slippers. There was hot towel rail - handy for drying swimming costumes.||||Spa times for hotel guests are 8-10 am and 7-9 pm which worked for us. I don’t see the point in midday spa use. My only criticism is that dry sauna is not hot enough, unless you pour water on the coals constantly - it is just not doing anything and door needs fixing as there is a gap. Steam room works well. Some people commented it is busy during hotel use hours but we found people displaying courtesy to others so it flowed nicely. I found temperature of the springs to be warmer than in the public space across the road which I appreciated. Facilities are probably the cleanest I have seen anywhere. You even have makeup remover at your disposal! Normally I rush to the room to shower after spa use to avoid shared facilities but here was so clean with everything at hand with Elemis bottles and plenty of towels - that I was more than happy to use it there and then. All these thoughtful details to make you at ease and relaxed.||||I had a 50 min massage which was very expensive at £185 but well worth it - special thanks to Zach. ||||Again it is a luxury hotel with a price tag but having stayed in other hotels of that category before on business/ private trips - this one actually delivers and is truly customer centric in a way that is thoughtful and discreet.||||Location wise - everything is on your door step!||||We are already planning another visit. Great way to destress. Thank you to all the staff who are working hard to make guests stay memorable and comfortable. Example to follow.