This is how you present history to visitors! The whole experience was A*, from the content & layout of the exhibits to the excellent guided tour! Myself and my partner visited on Sunday 15th December 24. Once you are signed in, you can pick up a free audio guide just before you head into the site. The audio guide was easy to use, provided plenty of information on what you were looking at and was flexible as you used it as much or as little as you like. As you walk through the museum & site itself, you’ll be surprised by the amount of content and how well it is presented. One particular section I really enjoyed was where you walk on elevated walkways above the original Roman floor, which was an open courtyard area that sat in front of the temple of Sulis Minerva. Following this you come across the ancient drainage system, that still is in use today! It’s phenomenal, and really brings to life the genius of the Romans. All this is before you even enter the great bath! I was already blown away at this point, but next comes the great bath. I’ve travelled to many historical sites across Europe, and unexpectedly to me, here is where I found I was able to really imagine all that happened around where I was stood all that time ago. At this point this experience was already 10/10, however the guided tour which we only paid an additional £5pp for elevated the experience even more! We were incredibly lucky to have a fantastic guide named Rachel! Knowledgeable, funny and most importantly passionate! You could tell she loved her role, and when you have a member of staff like this then they are worth their weight in gold! I can’t comment on the other guides, but I’m sure they are great also! Rachel was happy to teach us about life in the bathhouse all those years ago, our tour which was only supposed to be an hour lasted 1 hour 30mins! I’m sure this can’t always be expected so please don’t expect this when you arrive, we were just lucky this day! Even if it lasted an hour, it would’ve been worth it 100%! Following a lengthy tour, and despite it being her last of the day she still took time afterwards to take photos and give us recommendations on where to eat that night (which we listened to , and enjoyed a fantastic meal and drinks at the Raven pub!). I hope she gets some recognition for being so great! Thank you Rachel! Overall, this was just a fantastic experience from start to finish. I couldn’t believe it took us this long to visit, despite the fact we only live 2 hours away in Swansea! An absolute must do in bath!! I recall Rachel saying they were planning to do some reworking of the museum etc, all I can say is keep the format similar or the same but modernise if there is room to do so (maybe updated visuals for the screens, new recordings for the audio guide etc) I genuinely believe the layout, audio guide and guided tour are great and serve the purpose they are intended for well! Don’t fix what ain’t broke comes to mind! Again thank you Rachel, and thanks to everyone who has ever played a part in creating this whole experience! 10/10!!