This review is for the fitness suite/gym if you are considering using it.

TL;DR: On-boarding process is overly complicated, gym is smaller than expected, and machines are unlabelled. However, facilities are clean and new as you'd expect.

First though, the on-boarding process was incredibly painful. First, the way to sign up for the membership isn't as simple as you'd hope. This would be fine if it was easy to navigate to the right place to find where to pay (CVLife) and was explained properly, but was a pain finding the gym membership for it. The staff at the front were nice, however they are absolutely understaffed. I came in with no queue, only the two receptionists were occupied, fair enough, I'll wait. Took 20+ minutes for them to walk another customer through the sign-up process in an iPad, and had a chat with a family, before finally getting to me so I can pick up my wristband for access to the gym. Then came my own 15 minute interaction to pick up my wristband.

The amount of ID you need to provide, and security questions, is idiotic to have to provide at the front desk: make sure to bring your Student ID, GoCV card, card you paid with, and proof of address. I'm not sure why they'd let you pay at all before walking you through providing this evidence online, and why they don't tell you you'll need all of these things on your first visit. Not to mention, after this, the wristband did not even work with the lockers as it should.

Finally, we get to enter the gym floor. Do not be deceived, it is significantly smaller than it appears in photos. Only one of each machine, one squat rack, one bench. Some weights might've been missing off the dumbbell rack, I'm not sure. Apart from this, the equipment is new and works. However, despite it being new, I suppose the clean look of the facility would be ruined by guide photos to help you figure out what a machine is for and how to use it safely. I actually am not sure why they opted for this- I thought the machines came with the photos by default.

Of course, in the end, the gym has gym equipment that works and the staff were nice. I'd suggest going for a different local gym if possible, it's unlikely you'll find one with less equipment. As for the price, I was lucky to pay the £23 student price. Anything above that, I'm not sure I'd consider this over any other gym in the city centre.