Telegraph Hotel — Hotel in Coventry

I booked this for my husband's birthday, as we were seeing a band locally that night. I searched for somewhere with wheelchair access, wet room, grab rails etc. I normally go for a premier inn for the above reasons, as I know what to expect in terms of access. However, this little gem popped up, close to the gig venue, full disabled access and a lot more reasonably priced. We arrived and what a lovely place, it has been renovated to a high standard, creatively making use of it's original features.|I was pleasantly surprised by the access all around from the approach to the reception. The staff member on reception saw me and moved an item from the lower part of the desk, specifically for those in wheelchairs. I was impressed; not even staff in NHS understand what the cut out/ lower part of the desk is for and so you end up trying to see people from behind a high desk.|We arrived in the room, which was delightful, spacious and very well thought out for guests to enjoy a pleasant stay, with access factored in, without making the bathroom seem medical. |A plate with some delicious cake bites, with 'Happy Birthday' written on it, which was a nice touch.|The room was well equipped with everything you could need or want from a hotel. I was pleased to see complimentary tea and coffee and the mugs that are also sold as souvenirs. The accessible bathroom was excellent, stylish, and in keeping with everything else in the hotel, yet super functional for me to remain independent. There were a couple of things that I think could be improved upon. Firstly, the shower seat could be more grippy, so that people with disabilities don't slide around. Secondly, the shower controls were quite far away when you are sitting down, and as a paraplegic, I cannot stand to reach them. I did, however rate the emergency alarm buttons strategically placed if someone fell. Rather than having the red pull cord, which is often tied up high as others find it inconvenient and often grubby from use or ill-positioned for the use they are intended. These were small buttons placed on the wall at different heights so if someone did have a fall, they should be able to get to one or the other.|The bed was clean and really cosy, we slept really well, I'm not sure I would be able to transfer without assistance, as the bed was a little high.|We decided to have breakfast, reasonably priced at £10 pp, There was a good selection of hot and cold food. We arrived around 10 and breakfast is served until 10:30. We were a little disappointed at overcooked sausages and bacon and, after halfway through, realised we could have had eggs cooked to order, we would have done, as my husband has a digestion disorder where he cannot eat overcooked eggs. Other than that, it's a great place to stay, and there is well stocked bar with some nice adult non-alcoholic drinks and the staff were very friendly, except not so much at breakfast, as it would have been nice to have been told about eggs to order when we arrived, they were not very attentive during the time we were there, luckily my husband helped me to get my food, as most of it was out of my reach from my chair. I would highly recommend this lovely hotel if anyone is visiting Coventry, particularly if you require disabled access. I forgot to mention the fact that staff asked about filling in a PEEP form which was reassuring, as we were staying...

I booked this for my husband's birthday, as we were seeing a band locally that night. I searched for somewhere with wheelchair access, wet room, grab rails etc. I normally go for a premier inn for the above reasons, as I know what to expect in terms of access. However, this little gem popped up, close to the gig venue, full disabled access and a lot more reasonably priced. We arrived and what a lovely place, it has been renovated to a high standard, creatively making use of it's original features.|I was pleasantly surprised by the access all around from the approach to the reception. The staff member on reception saw me and moved an item from the lower part of the desk, specifically for those in wheelchairs. I was impressed; not even staff in NHS understand what the cut out/ lower part of the desk is for and so you end up trying to see people from behind a high desk.|We arrived in the room, which was delightful, spacious and very well thought out for guests to enjoy a pleasant stay, with access factored in, without making the bathroom seem medical. |A plate with some delicious cake bites, with 'Happy Birthday' written on it, which was a nice touch.|The room was well equipped with everything you could need or want from a hotel. I was pleased to see complimentary tea and coffee and the mugs that are also sold as souvenirs. The accessible bathroom was excellent, stylish, and in keeping with everything else in the hotel, yet super functional for me to remain independent. There were a couple of things that I think could be improved upon. Firstly, the shower seat could be more grippy, so that people with disabilities don't slide around. Secondly, the shower controls were quite far away when you are sitting down, and as a paraplegic, I cannot stand to reach them. I did, however rate the emergency alarm buttons strategically placed if someone fell. Rather than having the red pull cord, which is often tied up high as others find it inconvenient and often grubby from use or ill-positioned for the use they are intended. These were small buttons placed on the wall at different heights so if someone did have a fall, they should be able to get to one or the other.|The bed was clean and really cosy, we slept really well, I'm not sure I would be able to transfer without assistance, as the bed was a little high.|We decided to have breakfast, reasonably priced at £10 pp, There was a good selection of hot and cold food. We arrived around 10 and breakfast is served until 10:30. We were a little disappointed at overcooked sausages and bacon and, after halfway through, realised we could have had eggs cooked to order, we would have done, as my husband has a digestion disorder where he cannot eat overcooked eggs. Other than that, it's a great place to stay, and there is well stocked bar with some nice adult non-alcoholic drinks and the staff were very friendly, except not so much at breakfast, as it would have been nice to have been told about eggs to order when we arrived, they were not very attentive during the time we were there, luckily my husband helped me to get my food, as most of it was out of my reach from my chair. I would highly recommend this lovely hotel if anyone is visiting Coventry, particularly if you require disabled access. I forgot to mention the fact that staff asked about filling in a PEEP form which was reassuring, as we were staying...

I was prepared to love this hotel, as I love the concept of repurposing older buildings. The newspaper industry tie-in was appealing to me. The lobby bar was comfortable and spacious, and we spent most of our time there. However, several of the design concepts for this hotel fall flat, beginning with the placement of reception. As you enter the front door, there is an existing reception desk which has been preserved from the Coventry Telegraph. It would make so much sense for this to be the reception desk, but alas, it’s just a relic. We saw dozens of people arrive (including us) wander around and have to inquire where to check in. You have to walk through a small opening between the lift and a marble wall. Is not an intuitive entrance. First impressions are everything. Secondly, we had the misfortune of booking a “duplex room”, and I caution you to avoid these rooms. This was a mistake on my part, as I had thought I booked another room. I was told no other rooms were available because the hotel was sold out. Here are the problems with the “duplex room.” The room is a small lower level with a loft bedroom. The bedroom is accessed by a winding metal staircase. Not comfortable for my 83 year old husband, or me either. The entire downstairs area consists of hard surfaces and a big wooden desk. There is a tiny loveseat for seating, but the room is so cold and uninviting who would want to sit there? Clothing storage (closet) is downstairs, meaning if you wish to hang your clothes it entails trips up and down the stairs. We lived out of suitcases upstairs, which ate up what little space we had. Coffee setup is downstairs. Water for coffee is upstairs. More trips. The upstairs bedroom is has low ceilings, no windows, and is airless. The entire space has one window on the lower level which lets in very little light. The overall feel of the room is cavelike. The duplex room feels like it was designed by an architecture school dropout. I’m sure this hotel has comfortable rooms. I really wish...