I first went to this place in February with my flatmate. The service was the best. Before doing the contour lines of my beard on the cheeks and neck they applied hot towels on my face and also some aftershave cream after. I also got my unibrow waxed. All these and a haircut was £19 and they gave me a student discount and in the end I paid £17. I went back here on the 26th of May making an online booking with the same guy that got my haircut the first time (haircut selected online said it would cost £15). I asked for the same haircut but I was very disappointed. The haircut was mediocre. He didn't use hot towels and neither aftershave which resulted marks on my neck (see photo). The contour lines were not as precise as the first time. For a much poorer service than the first time (no towers, razor cuts) I was charged £20. This time I also did not request my unibrow to be waxed! After I showed my student card for the student discount I was told that the £20 price included the student discount... It's a pity to look back at how dedicated they used to be. In February there were only 3 barbers. They were very friendly, asked us to recommend the service to our classmates. They told me and my flatmate that a good haircut is not cheap. And it was true, £17 pound is not cheap, but the first haircut I got in February was great. After a few months, and extra 4 barbers, it seems they aren't paying that much attention to customers. Unfortunately, I will not go to this place again but I hope this feedback will help you get back on track..