KFC Bournemouth - The Triangle — Restaurant in England

The man named Antonio was absolutely disgusting towards me. I asked for hot wings and said I need to ask at the beginning of the order. WHICH I DID. He proceeded to not put them on my order. I then saw him go round the back and spit in my burger. Other people were supposed to be prepping the food but he went out of his way Togo round the back and make sure he spat in mine. I am absolutely disgusted with this mans behaviour and I will be reporting them to food standards. Absolutely vile. To make it more awful, you can see I am a pregnant lady who was also getting food for her other child. God knows what he did to that as well. We did not eat any of the food. I advice the manager to view the cameras so you can sack this awful mannered man. I have no idea what diseases he could give me and my children. I am...

I didn't think I'd ever leave a review for a KFC, but here we are. The customer service would honestly put Karen's Diner to shame. In fact, it might be worth the trip if you're into that.

Anyway, unfortunately I realised I'd been given the wrong order when I got to the beach. Perhaps partly my mistake for not checking, but upon returning was met with denial, accusation and a definite reluctance to refund for their error as I hadn't brought the offending items back quickly enough. (I'm not sure if they were intending to restock the cold fries, but given other reviews about microwaved food perhaps they were.)

No apology, and a very real attitude from the shift manager (Marjela?) and her colleagues. Even trying to continue an argument as I was leaving.

I would certainly avoid this one, other KFC's...

We went today, Monday, a working day, with all the excitement because our child wanted to go, we ordered a combo of 10 pieces of chicken, we started to eat and everything was chicken thighs, we thought that below would be the breasts and thighs and nothing, surprise ! more thighs and wings, 6 thighs, 3 wings and a single breast, we asked that they change some pieces of thighs for another part of the chicken and not only did we have a refusal from the employee but she also didn't even apologize, on the contrary she was rude and Even defiant, my husband, upon seeing her so defiant, asked for a complaint form and said that we could put it in and that her name was Roxana. Believe me, I worked for many years in hospitality and clients are not...