We recently booked a last-minute weekend getaway at the Boulevard Hotel, Blackpool, to enjoy the final showing of the Hot Ice show—an event we had long been wanting to attend. Our stay was on Saturday 7th, and it was meant to be a special trip, particularly as I was also planning to surprise my daughter for her birthday.

Before arriving, I emailed the hotel to arrange for a box of their luxury chocolates to be delivered to our room. A polite member of staff promptly responded, confirming that everything was organised and payment could be made at reception. This attention to detail in communication made for a smooth and reassuring start to our stay.

Upon arrival, we were warmly greeted by a courteous gentleman at reception. He kindly gave us tickets for the Hot Ice show and ensured a quick and easy check-in. He also gave a helpful tip to keep our windows closed due to sand flies, which we appreciated. Thankfully, the room had air conditioning, so this was not an issue.

The room itself was lovely—spotlessly clean, stylish, and comfortable. As an extra touch, a small birthday cake with chocolate-piped writing and a personalised card was waiting in the room for my daughter. She was thrilled with the thoughtful gesture, which added to the celebratory atmosphere.

We spent some time at the hotel bar, where we enjoyed drinks in a relaxed setting. Later, we had a delightful meal at the White Tower Restaurant. The dinner was delicious, and the service matched the high quality of the food. The Hot Ice show was everything we had hoped for—an absolutely fantastic performance that truly made the weekend special.

Unfortunately, our night’s sleep wasn’t as peaceful as we had hoped. This wasn’t entirely the hotel’s fault, but inconsiderate guests in the room above severely impacted our experience. From midnight to around 3:30 a.m., there were frequent bursts of noise—what sounded like furniture being dragged around the room in intervals of 10-15 minutes. It was extremely disruptive and frustrating. I attempted to call reception several times between 1:30 and 2:15 a.m., but no one answered. Finally, I tried calling the hotel directly from my mobile phone, and to my surprise, it was answered straight away, with the night staff responding that they would “come and have a look.” While the effort was appreciated, it did little to alleviate the noise issue at the time.

The following morning, we headed down for breakfast, which was lovely. The buffet had a wide variety of options, and the quality of the food was excellent. Despite being tired from the sleepless night, we checked out quickly without mentioning the issue at the front desk. In hindsight, we probably should have, but the noise from the guests above did put a damper on our otherwise enjoyable stay.

In conclusion, the Boulevard Hotel is a beautifully designed hotel with attentive staff, excellent food, and great proximity to attractions like the Hot Ice show. However, due to the building’s structure, noise from inconsiderate guests can easily travel between rooms, which marred our experience. If you’re lucky enough to have quiet neighbours, your stay will likely be fantastic.