OMG the justeat driver needs sacking.... where to start...... firstly he barely spoke any English so communication was difficult due to his language barrier... I should have called the police and got a refund...... delivery driver was extremely aggressive impatient nasty dangerous and rude the man was full of attitude I will never ever order from pizzahut @ pleasure beach again...they've just lost my business, broke my trust, and my abused my loyalty as a customer.... During a recession when most places are closing down you would think they would do better.... Especially in a UK popular holiday resort...wow I'm truly shocked by this thoughtless behaviour!!!!!???? So basically when I rang pizzahut to complain after the man threw a temper and threw his orange justeat logo branded bag on the floor in front of the entrance at my address.... I tried to explain this to pizzahut who took absolutely ages for someone to finally answer the phone.... Then the staff member told me justeat delivery drivers are separate from pizzahut so they can no longer identify my details on thier system once the food has been delivered the system loses my details... Yes you heard correctly... My details completely disappear from thier system and they can no longer sign in and obtain my details.... They also claimed that due to the latter, it apparently means cannot identify the driver who delivered to my address as they don't know his personal details, she continued to tell me, he is contracted through justeat not pizzahut so she is unable to address this issue with him. My response was that he is misrepresenting pizzahut and not doing your company any favours, all it does, is, put pizzahut in a bad light and gives pizzahut a bad, cheap, reputation. It makes pizzahut look unprofessional and very very questionable as to why they would choose justeat to deliver for thier expensive and overpriced supply chain, when they are upsetting thier customers. It was not an experience I ever want anyone else to go through and therefore I would strongly suggest not to order here, there are concerns over safeguarding, this driver in particular was not suitable for this role. There are some vulnerable customers, and as a company, you shouldn't want to take such...
Read moreCame here with my husband and son as a treat because we don't get to dine out very often, especially in this economy. We ordered a sharing pizza thin with stuffed crust. Unfortunately they over seasoned the pizza so much that it was inedible and I couldn't eat it. I spoke with the staff and explained that it was over seasoned and inedible, all I got in return was "that's just what it's like. Because you ordered the stuffed crust we add more seasoning to thicken up the sauce". And that was it. I was hoping they may be able to redo the pizza without destroying it with the seasonings. But nope. That's it. The salad bar was disgusting and old and had a lack of options. I had to physically spit some food out because it was that disgusting. My hubby begrudgingly stuffed the pizza down his throat because he was absolutely starving and didn't want to waste all of that money spent on the food thanks to them not redoing it. Even the ice cream doesnt taste like proper ice cream, its more ice crystals then anything and there's hardly any choice of toppings and the few toppings that are available are old and taste funny. I'm so disappointed. The pizza hut in Hull where we used to live was lovely and really enjoyable, whereas this restaurant was empty, the food was dreadful, the toilets absolutely stink of urine and are filthy. I couldn't even close the door to the disabled toilet because it was stuck. Over all it was a terrible experience and I will unfortunately never return to this location. Either the owner of this franchise is extremely cheap and doesn't run his restaurant properly or he has under qualified and under...
Read morePizza hut is a modern day scam. They make the first 2 deals obviously a ripoff so that you plump for the £50 deal which is the relative best value for money but it's still terrible. We went for the middle deal anyway and you'll see why.
First off, they have the absolute cheek to put pictures of square pizzas at the top of the menu, so I believe it's a fair conclusion that this would be the biggest one they serve. Nope, they don't even sell square pizzas. Their "sharing pizza" is literally what I would call a normal sized pizza, but they sell it for up to 30 quid.
So we ended up paying 40 pounds for an average sized (albeit delicious) pizza, a tiny basket of undercooked disgusting fries, some cheesy garlic bread that was covered only 1/3 in cheese, 2 part burnt desserts and free salad bar (salad bar is always decent but wish they would label the dressings, they also ran out of bowls so other customers were a bit peeved)
Additionally, the AC up the back was blowing constantly and everyone was freezing. We asked for it to be turned off and they said they couldn't, another group came in towards the end and complained about it and just left again without ordering. Wish we...
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