Queen Elizabeth Olympic Park Multi-Storey Car Park — Attraction in London

A large, new space for vehicles, and as such this forms an integral part of the Olympic Park infrastructure. All the better, it is open all hours. A high standard of service. Which happily chimes with the Olympic ethos, a gold standard of customer experience is rightly expected from all associated facilities; it reflects a continuing pride in the nation's Olympic triumph. Shame then that the old British bad habits are already creeping in here. The first canary in the coalmine? The state of the toilets!

Until very recently this well-lit, watertight structure offered parking plus an emergency rain refuge as well as 24/7 toilets for those caught short. This openness was a fine example of the public-spirited Olympic ethos, light years ahead of the offering we receive from private or local authority toilet operators...("Out of order"-itis, anyone? "50p", anyone? "All cards accepted, sir"). The photos I've attached show the sudden adherence to the unwelcome habit of unfriendliness. Every single toilet, almost 10 exterior doors ( + many more cubicles within) have been summarily declared out of order. Some say it on office printouts, others use ominously permanent-looking embossed signs, but all the same news: out of order. As I said, have a good look at your local public toilet provision; it is a good to shorthand for, "self-portrait of Britain today". Toilets are a detail, yes, but they tell a story. Look at the Victorians and Edwardians with their progressive pride in clean, hygienic and even architectural toilets. The Olympic nettle had been grasped - hooray - but pettiness and self interest have reared their heads again. And it has already spread to the lifts. So get the stairs, everyone, and don't have...

We used this car park to visit the Copperbox Arena for a basketball match. Firstly the signage to enter the car park seems non existent. Once you do find the entrance keep to the far right hand side if driving a car. The lifts do not work. On exiting, there is only one working machine to pay for your parking in the entire building - complete nonsense! This meant almost an hour of queueing! I ended up calling customer services who informed me that the building was experiencing a system error and that we could leave for free (he refused to give me his name). We took his advice and hope we will not receive a ticket in the post. We will not use this...

Unclear signage and confusing entrances!

Arrived on Sunday and thought the car park was closed because the gate at the front was shut. Turns out the left gate is for coaches (closed on Sundays) and the right one is for cars, no clear signs, so many people made the same mistake.

Plenty of parking spaces, but only two pay machines, and one of them was out of order. The machines are hard to find and not clearly marked.

Parking fee is £2 per hour. If you want to visit the V&A Storehouse, this is the...