We went to B&M Stores, and began our shopping. We managed to get part of the way through when we noticed how many people were not wearing masks. Outside the store, they had a "Cleaning Station" - hand sanitiser, alcohol spray to clean trollies and even gloves, but no masks. The store SOLD masks, but made no effort to encourage people to use them. They did not even have a member of staff at the door. I would've thought they would have been monitoring the number of customers in the shop at any one time. I was under the impression, given we are in "Tier 3" in Liverpool City Region that wearing a mask was COMPULSORY for both staff and customers. Numerous staff & half the customers were maskless. We immediately headed for the tills, where there was NO ATTEMPT being made to request people remained two metres apart. We left our trolley and exited the store....unimpressed.

We then went to the drive-thru McDonalds where the situation could not have been more different. Staff wearing masks and gloves - as little cash handling as possible and, despite the number of cars, a steady throughput meant we got our food in a responsible & timely manner.

The only other comment I would make is how difficult it was to travel the couple of hundred yards from B&M to McDonalds. It took half an hour! Traffic was atrocious with nobody doing anything to help and drivers left to fend for ourselves. All-in-all an unsatisfactory visit (only rescued in part by McD's!!)

NB I have given McDonalds a separate, 5* review.