This used to be a lovely place and used to go regularly but wow avoid at all costs.
Arrived at the bakers dozen to be asked by 4 staff members at the door if we have a table booked, we told them yes and one staff member said “oh you will be up there somewhere “ and just pointed for us to find out reserved table- bizzare.
It looked like Some staff members were off potentially off duty as they, drinking at the bar and being quite loud- a lot of swearing etc although we went with children.
We ordered food, they didn’t have any fish and told us this after we paid- they wasn’t able to refund us and offered a gift card instead - (no point because we aren’t returning lol) this was only because we used blue light card which ok that’s fine, I explained I don’t eat meat just cod and didn’t know what else to order as there wasn’t much choice/ was offered chicken strips- told her again I don’t eat meat.
There was 4 adults and 2 kids.
1 adult meal came out pretty quick, And a kids meal. However nothing else,
The meals came out one by one but was there for 2 and half hours. None of our table ate together, - Chicken strips was like rubber, wouldn’t even feed it to a dog, Chicken breast- well I don’t even know what that was. Sweet corn was soggy. My meal was left until last and was cold and I had to go and ask where my food was after 1 hour.
Then the kids starter came out when everyone had finished.
Ordered kids icecream waited 40 mins had to ask again where it was to again be told “oh sorry I forgot” - the chef was apparently washing cutlery and will sort it.
(There was only 3 tables of people about 12 people in the whole pub who was dining but eventually was just us)
Staff member at the bar laughing and joking with other staff member smoking a vape was unsure if she was on duty as she firstly brought some food over, but then was flittering behind the bar and then the other side of the bar.
No one came and cleared our table had to do it ourselves to make room. -
Toilets were disgusting, toilet paper all over the floors and the taps all running won’t turn off.
Never again - only reason we stayed was because the McDonald’s next door was shut.
The waiter with the barrels in his ears was lovely though and very apologetic, along with the young girl with the curly hair was lovely too but looked like she was still learning (which is ok because both his and her manners were lovely)
The Staff member who was behind us in the que ordering alcohol who was off duty (looked like a skinny version of Lewis calpaldi was shouting the odds to other staff to jump on other tills. Was no need as just us and another table were ordering. I think he was inpatient to get his booze.
Inside is quite shabby leather all ripped on the seats, Couple of Midgie flies hanging around.
Christmas tree could do with some decorations.
On the plus size the pint was cold and the TV was on (Good job as we waited that long for everything we managed to lip read “ I’m a celeb”)
We won’t be returning but hope it gets back on track as used to be hard to get a table in here and the food...
Read moreOk,so i though id' write this review sitting on the toilet as that's where I've spent most of my Sunday evening/Monday day.
Went here yesterday with my mum fiancé and 7 month old son for a nice day out that has subsequently turned into a nightmare on the potty,not just for me but for my mum,fiancé and 7 month old.
There is 1 waitress in there who is genuinely nice the rest of them are the kind of people who put childrens sundaes (inclusive of free hair) if front of a child who proceeded to throw it everywhere.
So the food. I had a cheese and bacon burger.mum had a classic burger and my fiancé had some kind of salad. My burger was quite dry the chips tasted like they were undercooked and the bacon tasted microwaved.
Mums burger had a generous helping of dead lettuce on but no cheese. Ive seen better looking grass at a snoop dog concert to be fair and again the burger wasn't half as wet as a British summer like expected.
My fiancés salad was not really a salald just some more dead lettuce,about 4 and a half nachos crushed up and threw in a pile in the middle of the plate and her jalapeño side order looked like the bottom of a bag of pork scratchings. So at this point for the price we paid,you can imagine we're pretty disappointed so i had a go of one of the claw machines and threw a quid in. I managed to win my son a pikachu much to the disappointment of the lady standing behind me waiting to compensate on my hardships. This was ultimately as good as it got.
I also bought my son a bowl of "pasta" which i presume was made up of part worn tyres and a touch of depression. He had two bites and even he knew it wasn't up to scratch from Mum's usual culinary excellence.
We ordered a sundae for my son (which I started eating as I thought it was mine given the absolute size of the thing) which after 3 bites i found a hair in. I decided to take it back and the waitress who come over literally told me it "may have been a hair on the spoon" as if that is a response to fill me with unwavering confidence and an increased apetite. The deserts tool around 20 minutes to arrive so when she brought a new one out in 0.4 seconds,having worked in the kitchen industry its safe to say my suspicions were aroused. I knew it was the same desert because of 2 things. 1: the glass it was in still had a specific chocolate snake dribbling down the side that i noticed before it was taken away and 2:im 28 years old not 3 and a half. On the basis of this outrageous attempt to outsmart someone who is neither very smart nor very stupid i decided i would request a full refund of £1.99 for the hairy desert and made my feelings known to the manager who in turn made his known to the kitchen after offering me a parting gift of a free jelly pot for my son. Very british i thought.
So to summarise quite an appalling experience on the whole. The amount of time spent on the toilet reflecting on my poor decision to attend this establishment has left me with a bitter taste in my mouth and an even worse one at the...
Read moreVisited on Saturday 5th September 2020. Paid £25 for absolute rubbish. Ordered a latte which came cold, We also said fresh orange and Lemonade with no ice, I got orange cordial with Lemonade and ice. Sent it back and waited 10-15 minutes for our drinks. The waitresses where just chatting at the bar area, and i could see our drinks just sitting there for about 5 minutes before she brought them over. The Waitress then came over looking very unkempt, scruffy with no mask or gloves and passed me a basket with sparce condiments in. I asked for some mustard, and she said she would return with it. My partner ordered a sizzling well done steak with chips, mushroom and a peppercorn sauce. I ordered a Gammon with Sweet Potato fries instead of chips, fried egg, pineapple ring, peas and tomato. The meals came, The Waitress went to the wrong table, I signalled to her that it was ours, She came over and placed them down. I again asked for mustard I was still waiting for. She told me she was getting it abruptly. The tables where very sticky even though it had a plastic table sign saying on the table "I am clean" The cutlery was dirty and my fork was bent. We proceeded to begin to eat our meals. My partners steak never came out sizzling on the iron/wood platter, it was also bloody, As mentioned, he ordered well done, There was about half a pound of button mushrooms on it aswell, the peppercorn sauce and chips where cold as if left on the pass for the Waitress to pick up and bring out to us, also, my partner stated that the whole meal tasted pre-cooked and warmed up. My Gammon was full of stringy fat, disgusting, the sweet potato fries where cold, and my egg had an transparent umbilical cord, peas and tomato where cold aswell. We will never eat in here again. Absolutely disgusting, Cheap and nasty. We would have rather have saved the £25 and gone elsewhere and paid extra. Place needs staff training, etiquette wouldnt go a miss, and i think smarter apperances, oh, and a chef who can cook hot food thouroughly. Staff need a whole new outlook in customer service, appearance, health & Safety and Chef needs to go back to Catering College. Would love to see thier qualifications from the FSA. So we will definately Not recommend this place. Cheap and nasty. A place for poor diners who enjoy poor food, very poor experience. A waste of our...
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