Santa's Winter Wonderland — Attraction in Tamworth

We booked this way in advance so we got tickets for a reasonable price. My children who are 5 & 7 enjoyed the activities however information was sparse to say the least. Due to flooding we were given a separate post code of a place to park after putting that post code into Google maps it took us down what I guess was the main high street that said no cars should be driving down. We ended up lost and just having to go to the actual snowdome who gave us the exact same post code to follow which we explained didn’t work so they suggested the name of the car park itself. When we arrived inside the doorway for winter wonderland was visible however no instruction on specific checking requirements so we waited in line to check in to be told oh no it’s not this desk it’s that one over there. So we quest again to be told no you don’t check in until ten minutes before. So we went and sat in aspens where we didn’t have time to have any food or drink as we were only 15 mins early. When we checked in we were told they kids under 16 wear helmets and a photo pass to take photos along the way. No further instruction on how long each event would last. We enjoyed the snow area but didn’t see any areas to scan and take photos. At the end of the snow play the announcer said to following a member of the team which there were none so we found the door ourselves. The play was short and my kids enjoyed it some what but the seats were crammed together and little children couldn’t see past any adults sat in front of them so they all had to sit on adults laps. During the play there was an instruction to follow a dance which went so quickly it was impossible to follow as it took quite a while to get everyone in our party stood to where they could actually see the dance was actually over my son said “well that was pointed I couldn’t see and they went too fast” The next stage animal area was nice but very full. Not much for my older child who doesn’t really like farm animals and was abit big for the one small ride that was there. They did write letters to Santa which they enjoyed and they did get a balloon animal after approx 15 minute wait in a queue. I enjoyed the piglets and the hot chocolate was nice but way too hot for children to drink. On the way out we saw someone with the scan photo area which is the only area we saw any photos being taken. We didn’t take part in this. We did get a nice chocolate on the way out which the kids enjoyed a lot! The chocolate lady was very lovely and polite. Over all I’d have been very disappointed had I paid the full price for these tickets. My kids did have fun but as an adult it wasn’t value for money. Probably just stick to the snow...

Giving the Snowdomes winter wonderland a generous 3 stars. 56 quid for 2 adults and 1 child, I expected much more.. As you go through the double doors for your session start you are greeted with a real snow trail which you can get a sled and pull your child around, this is surrounding the ice rink. We went around three times wondering.. is this it?!! Our child got bored very quickly and we noticed a small slide to go down, she went down it twice, and again, bored. We wondered how to get to the ice rink as we seem to be teased with the idea that it may have been included, we quickly learned that it was not. Then an announcement was made to go into a theatre with a short panto, Santa and Jack and the beanstalk, odd to say the least. After that finished which was about 20 minutes, we were hearded to where some lama's, guinea pigs and rabbits were, at this point there was a merry go round which lasted 30 seconds and a few stalls trying to prise more money out of us. To top it off, As we exited there was a girl holding baskets of chocolates, "please take one", my wife said, one of each? The girl replied, "no just one". So we paid 56 quid to walk in the snow, watch a weird panto and get ONE 'free' chocolate at the end.

To say we were dissatisfied and disappointed is an understatement.

As we left, I asked our daughter if she enjoyed it, she said, "i did yes" but I could tell that she was bored and didn't enjoy it.

If the price of it was halfed and we weren't exploited to buy more and pay more at every opportunity, then I believe it would have been worth it.

There were families of 6 plus there, which would have been 120 quid plus. Just so not worth it for what is on offer.

To boot, we noticed lots of signs with quotes from these reviews stating "Just amazing" and "We had a wonderful time". I don't believe they are true or genuine.

I won't go again, and I won't recommend it...

This is our first visit to Winter Wonderland inside the Tamworth Snow Dome. Due to the Government changing the law it was mandatory to wear a facial covering indoors and a big A board sign outside made you aware of that. We brought an extra set of clothes for the boys and put the bag in a locker (20p non refundable) so we didn't have to carry it around with us. Gloves, coats and warm boots are the order of the day. After being checked in you follow the passageway until you get to where helmets are provided for the children (sledging and rubber tube slides). You then wait for a message on the screens from Santa's elf and after a countdown the doors open and the cold air hits you as you enter. There is loose snow on the ground and coloured lights shine down from the ceiling, you can pull your child around on one of the sledges provided and there are also slides where they sit on small inflatable tyres. After about 30 minutes your ushered into the theatre where Santa explains to Rudolf the meaning of Christmas with the help of a time travelling sleigh. (20 minute show) When the show ends Santa wishes us all a Merry Christmas and your then escorted to the back of the theatre which leads to a large room here is the Christmas Carousel and there are goats, guinea pigs and some llamas. There is also a few photo opportunities by the Christmas tree, Santa's house and a ski lift seat. When you've finished you leave via a ramp and if you've had any photos taken they can be purchased at this point. We were offered a chocolate and wished a Happy Christmas. The staff were courteous during our stay But I gave four stars as was disappointed that alot of visitors were not wearing their facial coverings and this was sadly not inforced!! I would say it's not bad value for money, but if your looking to meet Santa this experience is...