The Conservatory At Waterstone — Attraction in Acworth

Our wedding was a wonderful night and SO much fun but I do feel that I have mixed feelings about the venue .

Positives The venue is beautiful and it is large enough to host a 115 person wedding comfortably . I loved that this was an “ all inclusive “ venue . It really helped with the planning and budgeting process . We loved our cake and our food choices. We received many compliments on these as well as the charcuterie table for the cocktail hour . We were very very pleased with this . The bartenders were also super friendly and helpful all night long . We were assigned Alejo for our DJ and he is a huge reason that our wedding was so wonderful. We asked that he play a mix of our two cultures for the evening and he did an amazing job . Our dance floor was packed from start to finish . He really understood the vibe we were going for and delivered . As a whole , the wedding was absolutely beautiful and the venue did a beautiful job with everything . We were told several times how gorgeous the venue was and that it was the best wedding they had ever been to! The venue cost included the food , alcohol, DJ, wedding planning services , the cake and also a few florals ! Definitely a budget friendly venue and you would never know based on how elaborate and gorgeous everything turned out !!

Negatives I would say if I could go back and redo any part of my wedding I would’ve chosen to hire a wedding coordinator on my own. We were assigned a wedding coordinator from the venue, Linda. There were a ton of communication issues throughout the night . She was not helpful in directing the photographers or helping guide me where to go without being seen by guests . Because of this , I had to walk around an alley that she told me to go through and I ended up walking down the aisle with a dirty dress . This was heartbreaking for me .Throughout the night it was also really difficult to find her when something was needed. There was a lack of communication between the DJ and the coordinator throughout the night as well . Due to this , the wedding coordinator was missing during the bouquet toss and we had to improvise a bouquet to toss in that moment. We had a similar issue with the garter toss .When the dj started the song , there was no chair on the dance floor and the majority of the song was spent trying to find a chair to do the garter toss with. She missed this as well. I understand that is a difficult job and I would’ve disregarded these things if it weren’t for the things she had said throughout the day . There were conversations she tried to have with me that I felt were HIGHLY inappropriate and unprofessional. She pulled me to the side twice to tell me what had gone wrong and justified why she wasn’t present by blaming the photographer and DJ. Additionally , once the night ended Linda approached the DJ and began speaking negatively about our photographer. My immediate family heard what was said about the photographer. The photographer was also next to them and overheard the negative comments . I would just recommend that if you use this venue to either ask for a coordinator that isn’t her or pay extra to bring your own. It was the only negative aspect of the night , but played...

I had a wonderful wedding at The Conservatory in December and wanted to share some of my experiences to help future brides as they may be considering this venue for their wedding.

I’ll start with the positives: The food was great and my guests were very pleased with their meal. The DJ we were assigned (Scott) was such a pleasure to work with and he gave us a great experience. They were also very accommodating to the external dessert vendor that I chose to use. The venue was the perfect size for my 82 guests. The package prices truly are affordable and it’s a great option for those who want to have a wedding without going into debt. The office is very flexible with payments and will work with you to make it easy to pay for along the way, with no penalty fees. All-in-all, this is a low stress venue.

Now for the not-so-positive…

Everything here is done on printed paper. All information is kept at the venue in a binder, which means everything is communicated either at the office or via email/phone call -which is very inconvenient. To be able to go online and choose floral/decor, adjust your timeline, submit or edit your food/drink options, ask questions, etc -would have been so much more convenient than the continuous back-and-forth required with the various staff members. These days, everything is digitally managed. Having a website to manage planning would save the bride AND the staff so much time!

I was extremely irritated that on my wedding day, while my bridal party was getting ready upstairs, the coordinator came and knocked on the door to ask if a potential bride and her friends could tour the suite. Mind you, I had girls undressed, photographers and makeup/hair stylists doing their job, and our stuff scattered all over the room. This was entirely unacceptable and something I cannot believe was asked of me. I said no, of course, given I was paying the hourly rate to have the room. It made it feel like all they cared about was their next booking -and my wedding day was just in the way of their next contract signing.

Also, while you do engage with the staff during the planning process, you will not meet your coordinator until the day of your wedding. I met mine at 4:15… and my ceremony started at 5:00. Had we been set up to meet sooner she wouldn’t have had to ask my mom a bunch of questions while I was outside doing pre ceremony photos. Seems it would only make sense to have your planning meetings with your actual day-of coordinator -and avoid the last minute intros and questions altogether. Not to mention.. this would give some peace of mind to the bride that all written info was updated/communicated to this person accurately -since they are your lifeline on your big day.

Again, I enjoyed my wedding and was very pleased with my overall experience at The Conservatory and I hope my honest...

I typically don’t go out of my way to write a review on places but when it comes to a pretty significant and important day like your wedding i think i owe it to other people to save you from what i experienced.

I do not recommend having your wedding here and here is just a taste of my wedding experience:

-The venue was never on time with any of my invoices in addition, i had to audit every invoice to ensure accuracy because all my invoices had errors.

-I paid $1400 CASH and my next invoice failed to reflect the payment and showed me owing more than i knew to be true. I had to call to ensure they actually recorded and saved my CASH payment. I’ll also add that i paid in CASH every payment.

-My final invoices was NOT sent when they said it would be. I received my invoice the Sunday before my wedding and with the hectic week i forgot my cash payment and got the worst attitude from the owner - Joanne.

-In addition to the owners attitude that day, the staff was rude to my photographers and many of my wedding guest. Rushing everyone through the entire day.

-When my husband and i were trying to get photos of the cake cutting a worker got in the way of our photo and cut and removed a piece of cake… literally as we are trying to take photos. Her demeanor was aggressive and i guess she was annoyed we wanted cake photos?

-I asked for a Spanish speaking DJ… sorry but Lenord does NOT speak Spanish. My music was wrong multiple times and i unfortunately didn’t receive good feedback from guest on the DJ’s performance. He was highly recommended and spoken highly about. But unfortunately i just didn’t get a good night out of him.

-I’ll add that venue charges 3% on call card payments so that’s why i paid cash every time.

All in all just a terrible wedding day. I was in the worst mood due to the owner being rude, the countless errors the venue made, the payment issues, lack of understanding and most importantly the professionalism of all the staff.

I will say one person who composed herself well was Susan. I’ve never had a negative experience with her and she was very kind at the end of the day. I understand weddings are so stressful but when you’re in the business of weddings i expected a lot more professionalism from this venue and i just did not receive good treatment from them.

Aside from that it is a very beautiful venue and if you do have your wedding here i hope you’re experience is a lot...