Plato's Closet Allen Park — Attraction in Allen Park

I went into Plato’s closet In Allen Park MI for the first time the other day to donate my daughters clothes not knowing it was an adult store so I start browsing around looking at different items and every time I look up there was a Caucasian lady by the name of LUCY that kept following me everywhere I went, and once we made eye contact she just smiled at me. Long story short my 2yr old daughter put some lipstick in her coat pocket which I took out immediately and put it right back. Soon as I was ready to make a purchase the same lady that was following me around the store asked if this is all I’m purchasing for today, I answered yes then she yelled out, “Now what about that makeup I saw you put in your pocket are you getting that as well” I told her I didn’t have anything in my pockets I even checked my daughters pockets again in front of everyone and nothing was there so I ask her did you see me put makeup in my pocket she answered “yes I did” Once I asked to speak with a manager that’s when she told me that the manager was the one that actually saw me do it and the manager left for the day so I asked to speak to someone else which actually ended up being that manager that said she saw me do it. Once the manger ERIN came to talk to me that’s when she said she saw my 2 yr old put the makeup in her pocket she said they had a discussion on how to set me up so they decided to wait until I got in line to confront me in front of everyone that was in line behind me I told them that if they seen my daughter put anything in her pocket they should have said something to me so I can handle it right away instead of falsely accusing me and my daughter for stealing In front of people so they apologize to me and offered a store credit for me to use at a later date. I was Embarrassed, humiliated, and tears of anger was rolling down my face. I declined the offer, returned my items and I will never shop there again.😡 oh and when I asked for their corporate number the manager named ERIN TOLD ME THAT THEY DONT HAVE ONE AND GAVE ME A FAKE COMCAST EMAIL ADDRESS TO FILE MY COMPLAINT so I had to find their corporate number thru google smh..... ERIN AND LUCY Both...

Called and spoke to someone about selling a couple days ago, she told me the last time they accept selling customers is 8:30. I go today with a 50 gallon storage bin filled with a variety of clothing which I called about before hand and confirmed the specific types of items they’re looking for. I walk in at 8:10pm and a girl named “alexis” tells me that they don’t accept anyone after 8pm. I told her I spoke to someone the day prior and they told me 8:30pm and she started asking who I spoke to as if I went out of my way to remember a name. She tells me I’m not allowed to leave the store until she’s done with my bin because I came after 8pm when they close at 9pm. She finally starts going through my clothes at 8:28pm and finishes at 8:38pm. She literally went through over 150 pieces of clothing within 10 minutes barely looking at them, literally. And at the end she only chose about 5 pieces of clothing, all of which didn’t even match the styles and types they were looking for at the moment as mentioned on the phone to me while alllll the other ones were exactly what I was told they are looking for. A customer checking out at the register was watching alexis go through my huge bin of clothes in a matter of 10 minutes and as this customer was walking out, passes by me and tells me “I don’t know why she didn’t choose any of your stuff, you had a lot of really good things”. And during the entire 40 min the 3 girls working, Alexis included, barely cracked a smile while the African American girl employee gave me a blank annoyed stare about twice. Like I understand they want to leave work but this isn’t the way to treat customers. I would’ve rather been told they can’t look through my bin instead of getting a rushed halfassed job. 1 out of 5 things she chose was a windsor tank top jumper one piece that is brand new with the tag on it for $42. She offered me $4. I took that one out and accepted the $9 I received for the 4 items she kept....

I go to Plato’s across the state to sell clothes and this one stands out for both bad and good reasons:

Pros: They did an excellent job explaining why they were sending home what they did. They gave good examples of what they were looking for in each subcategory so that I know what to bring in next time. Most Plato’s suck at this, but I was pleasently superised as they explained my buy.

Cons: The buyer uncerimoniously shoved the passes of my once-well-folded clothes into my bag. I spent time steaming the clothes so that they would be in a good condition when I brought them in. Now they are wrinked again and the buyer showed no care for the pass items. Not happy. They wouldn’t let me sell unless I gave them my driver’s license number. That was new to me as I have been asked in prevoius stores but never forced to give it in order to sell. When I asked why they need this in addition to my name and address already comfirmed on my drivers license, they said “for legal reasons” and that was that. Legal reasons? That’s just not true and I don’t appreciate the dishonesty. I simple answer like “it’s just store policy” would have left a better taste in my mouth. Apparently if when they are overstocked in a subcategorty they will simply not take any more of the item. No matter the style or condition. This time it was tanks. Even though the tanks I brought exactly matched the description of what they said they were looking for in short sleeves (i.e., statement tops, tie-ups, distressing, etc.) they passed on all of them. That’s fine if that’s you’re buying model but it just seems like you will be turning away a lot of great pieces and keeping your not-so-great pieces you bought when you were lower in inventory and are now back-stocked. That’s just...