Northern Tool + Equipment — Attraction in Amarillo

I dropped off a generator in November of 2021 to get the faceplate repaired. The gentleman in the service department took a look at it after I had to pay a diagnostic fee. I let him know that we had a trip planned right after Christmas. I spoke with him about getting it done before then and he said it would not be a problem. I still don't have a generator and every time I call and ask about it I get the runaround and the last couple of time I have called he got extremely upset and told me he would call or text me when he has time to look at it. Today I was told that if they could find my generator then I could go ahead and pick it up....

Stopped in with my uhaul trailer searching for a hitch pin lock after dead ends at Home Depot, Lowe’s, and multiple Uhaul stops. I don’t know the name of the guy who helped us but he was amazing and even came out to make sure the pin lock fit what we needed! He was amazing, and we’re fairly certain that it saved our trailer. When we woke up next morning at our hotel in Albuquerque our trailer clips were undone and the lights were unplugged. We’re certain that the only reason our trailer wasn’t taken was because of the lock in place. So thank you to the unnamed man at Northern Tool -...

They seem to have a very limited supply of merchandise. The computer inventory showed two of the items I needed to be in the store, but after 30 minutes of searching, they determined that not be the case. It was about a month ago when that happened and they still do not have any in the store. I just ordered...