Absolutely wonderful!
I used Ambler Flower Shop for a surprise arrangement to be delivered to a set of new parents and WOW! Was I blown away by the customer service, care, and quality!
The owner answered the phone - Gene (hope I spell that correctly) was courteous, kind, hilarious, and cognizant of the fact that parents of a newborn would most likely not like to be woken up, so he not only wrote on the order for the delivery person to just leave the arrangement on the stoop and not ring or knock, but made sure to take down my friend's number so they could be texted that something had arrived for them.
The entire ordering experience was delightful - no pressure to order what I didn't want or need, amazing options, took my suggestions and creative vision, and the ARRANGEMENT that came out of this? Phenomenal. Jaw-dropping.
Once the order was wrapping up, I was told the order would not only be completed , but also DELIVERED today - amazing! Not even 8 hours notice and Ambler Flower Shop had the arrangement done and on the porch.
The arrangement arrived perfectly. The family was not woken up - just texted courteously - and they have sent me pictures of a GORGEOUS arrangement, which has absolutely wowed me. The roses are just opening, allowing for enjoyment into the coming days, and the blue blooms are the exact shade I was envisioning - how did you know!?
Thank you for helping a new family welcome their new arrival and helping a long-distance friend feel like family. I will be using Ambler Flower Shop-Gift Baskets in the future -...
Read moreGreat Prices. Personal Service. Beautiful bouquets/arrangements. Gene and his employees are absolutely wonderful to work with. A couple quick examples: #1 - I needed a bouquet of flowers delivered to my niece that day, but had forgotten to call until late afternoon. I spoke to Gene and explained the funny situation that required me sending flowers to my niece. After a few laughs he assured me it would be done, no problem. He not only put together a beautiful arrangement but he also delivered the flowers on his way home and unbeknownst to me he added a few extras to the bouquet. #2 - Mother's Day Scavenger Hunt. I called Gene and asked if he would be OK with 10-12 moms coming into the shop and singing a song in exchange for a Mother's Day corsage. He was more than willing to help us out, even though he knew it would be a crazy busy day. As usual, the corsages were perfect and it was a highlight of the day thanks to Gene and his great team of employees. Best Florist...
Read moreI'm thoroughly disappointed with the flowers that I ordered from this shop and will never buy from them again. I ordered a winter arrangement from the website (shown in the attached photos) in the deluxe version. Unfortunately, what I received was nowhere near how it was supposed to look, as many of the flowers displayed on the website were not included, and the color palette is only white instead of white and blue. In fact, the vase does not even match how it appears on the website.
Additionally, the quality of flower is poor, with one flower in particular being completely dead, and several others starting to decay. I feel as if the owner simply used white flowers from another arrangement (ie, wedding or funeral) and did not hesitate to use them again for the arrangement that I ordered.
To anyone considering using this shop: I highly recommend that you look elsewhere. Especially considering that I paid ~$90 for this disastrous arrangement and it was intended as an...
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