Angeles National Forest Headquarters — Attraction in Arcadia

I tried to replace lost All Access Pass. The person at reception refuse to accept copy of the same, Approval of Claim of Service Connected Disability/Disability Rating from US Dept. of Veterans Affairs, submitted and approved by Forest Service in back in 2009. He insisted that the document should indicate lines stating "Permanent disability", because he was "directly instructed" by his boss to do accordingly, "as written on the document I was given", he said. Checking with requirements available online, on paragraph 2) describing the 2nd document approved to certify eligibility, I went back to show it to him. He said that I should have called first so he can tell me that the document described is "not good enough", and that he need to see "doctor's document stating words 'permanent disability' should be there". He apologized because everybody who could have overridden his judgement is gone for the Memorial Day weekend, but would have gladly issued the card if he was directed to. He dismissed the published requirement for eligibility, because "that is different from the form I was given", he said, and continued "I do not know where that came from", even if came straight from Forest Service site. Question: is there a local directive for the Main Office for Los Angeles National Forest to raise minimum national standards for eligibility enforceable only in that office? Can a Clerk processing these request deprive a qualified recipient on a whim, and arbitrarily disqualify a document specifically included on existing guidelines, and require additional documents other than what was published because "that's what I was told" rationale? Follow up question: Was the uniformed officer in the Glendora office for Forest Service wrong in gladly accepting the same request with the same documents, just as wrong as the person taking care of the Mailed-in Request I submitted back in 2009, who sent the card i cannot...

Review in progress... Fire Chief is Robert Garcia. Federal office is in the city of Arcadia, truly an architectural gem---one cannot help notice this building from street, 210 freeway or air. Be sure to check fire ratings and the website for safety and messages.

“This change in fire danger is in the best interest of the public we serve and will assure appropriate restrictions on the forest. We will continue to assess fire danger in the coming months and modify restriction as needed.” Fire Chief Robert Garcia

Fire grades are a six level system. The “Low” fire danger level is the lowest level of a 6 level system. Myriad of factors determine level, including: moisture in vegetation, weather conditions and nationwide firefighting equipment and...

Called at 8am to ask the times the America the beautiful pass was being sold. They told me until 2pm. Got there at 12:30pm the same day and was told the lady that does it already closed the register early and they have no way of opening it back up. I guess they just do whatever they feel...