Rally House Arlington — Attraction in Arlington

The amount of Dallas Cowboys they have available is so much!!! I could literally live here! My return and exchange for handled very politely compared to the Hulen location. So I just wanted to say I appreciate yall's customer service so very much. We literally shop here all the time mostly online but if we have to go in store this is our go-to store. #1 in customer service. We were assisted around the entire store which was so nice the young ladies would pull down the garments that we wanted and if we didn't want them they would just say leave them on the bottom and we'll put them back up in a bit. Which is really nice because I felt bad and another story leaving them down because the lady was like if you don't want it down why ask. So I am serious with a happy heart when I...

Elaina, Alexis, and Trina made my most recent visit there super pleasant. I went to exchange a Christmas gift that didn’t fit. Trina did everything possible to find the size I needed. The cashier who I believe was Alexis was very patient with the exchange process as I had picked out a different item altogether. She went into her inventory to check if the original item was available at a different store. Turns out they showed three at their location. Elaina went to hunt down the item and was successful. These three saved a Secret Santa gift for me that means a ton to me. Thank you ladies so very much. Wishing you the best this coming new year. Rally House will always have my business and it’s because of the attention I received and the...

I has the worst experience at Rally House in the Highlands tonight June 6, 2016. The girl came up and asked me if I needed some help. I replied yes please help me find a red men's Ranger shirt and she said oh and walked off. She did not even help me. I got to the register and I told you didn't even help me when you offered to help and she oh "I'm sorry, I'm having a bad day." I replied yea. She checked me out and hurriedly rushed me out. What kind of customer service is this? I am so disappointed, I have never had such rude treatment at Rally House. I asked her who's the manager and she exclaimed "I am the manager" all I could say was "WOW". I'll think about coming in again to make a purchase if I see HER there. SO...