quick: No post on age requirements other then on there FAQs. HUGE let down for my daughter which was looking forward to it. After spending two hours in a lobby, two different nights not one person told me about the age limit until 5mins before we were being sat. ILL NEVER GO BACK AGAIN because of how they handled the situation and how rude that lady was. Please, check out the other childrens Theater in Bedford.
Ps: Its a chidlrens show but they wont let a CHILD in it to see it. A 2 and half year old so excited to see a princess & not allowed!
My husband works at a store near there location where they put up flyers. My DAUGHTER brought one of them to me. It was a flyer for the Disney Little Mermaid. (honestly never would have thought this type of place would sell out) I made the mistake of not ordering tickets prior to the show.
We went on March 7th at the 7:30pm showing. They were sold out but had a waiting list for no shows ext. So we waited for over 30mins in a lobby with my daughter and my newborn infant. Everyone was nice especially the guy in charge of the wait list. Well as it turns out we did not make the show. My daughter was sad but I explained it was my fault and we will try again tomorrow. The guy in charge of the list told me to come back tomorrow at 1:00 and if my name was first i would be ableto get the "house" seats. So the next day, I packed up and got there at 12:45 to make sure I was first. I WAS! Again, We came in and stood in the lobby. My daughter and my infant. While we waited for more than hour the man reassured we would be getting seats he just couldnt guarntee four seats together. (me,my mom and my brother and my daughter)
Through almost 2 hours of standing inside the lobby. I was never told about the age requirement. Nor,was it on a sign or posted on there website. A rude lady came up and told me the infant couldnt see the show. I was shocked that I wasnt informed by ANYONE in the amount of time I was standing there the night before and that morning with a baby in my arms.
She then rudely asked the age of my daughter. The same daughter that found the flyer wanted to go and had been let down once. Also the same daughter I told we were going to get to see the show and we were so excited about. Before I could even answer she said, "She has to be 3 to see the show". My response was shes about to be three. She then said "well shes not three then, shes a toddler and not able to see the show!"I was in shock. I couldnt believe this people wasted our time this much and didnt even care! She was rude snarky and not someone that should be dealing with customers.
biggest let down of all is having to pull my daughter out of the lobby to the car as shes crying because she wasnt allowed to...
Read moreJust saw Chicken and Biscuits at Theatre Arlington. It was one of the best shows that I have seen here yet. The cast was amazing and I have not laughed that much in a long time. The entire show takes place as the audience attends the Patriarch's funeral of rival sisters and their "just out" gay brother. Can I get an "AMEN?" Go see it if you can. Theatre Arlington has been renovated and the BARlington features some nice selections. You can even order when you walk in for intermission and it will be waiting for...
Read moreThe 5 stars go to the front of house manager.
I come to the theater a couple of times a year to catch a show, and this time was made so speciaI by Mr. Gary. I spoke with him on the phone, and at the front desk. What a kind, and caring young man. He took such great care of me, and knew the answer to all my questions. When I finally came in, he was so sweet, and that smile! It was the best customer service I've have ever had at Theater Arlington. He made us feel so speciaI...
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