I would like to start off saying that I was beside myself with hurt for my daughter. My daughter was off work and her sisters and myself (mother) we a day to look at wedding dresses.

We stopped at Lara's at noon and was treated horrible. They were rude, not helpful at all. They said in order to look we needed an appointment. I understand that. We ask when the next available appointment was. The girl said they had an appointment coming in at 1:00 p.m. so that was an hour away. They were extremely hesistant about helping. The girl said with a huffy tone...well you might have time to try on a few. So I said okay when is your next available appointment. She said 3:00p.m. We said great no problem. We will grab lunch, do some shopping and come back at 3:00. I kid you not, the girl then looked at us with a blah, whatever, stuck up attitude and said , well we have another appointment at 4:00. So you won't have much time to try much. She had just said they had an appointment available at 3:00 p.m. apparently she thought we wouldn't wait and take it. Mind you no one was in the store but us, it was noon, she said she had an appointment at 1:00 p.m. an hour away. We ask about some dresses. Instead of helping she pointed over toward some dresses and said the ones on sale are on that rack. No help, they weren't doing anything, treated us like trash. My daughter who was looking to buy a wedding dress that day was heart broken, distraught. It ruined her day. We ended up calling Dave's Bridal Shop in Charleston, West Virginia. They were friendly and so helpful on the phone. We drove there. The girl we spoke with on the phone was the same girl who helped us. Dave's Bridal Shop was amazing, wide range of wedding dresses, extremely helpful. My daughter bought a beautiful wedding gown. The gown needed some minor alterations and they did the alterations while we were there. They even apologized for how Lara's treated my daughter. I would not recommend Lara's at all!!!