GameStop — Attraction in Austin

On December 23 I purchased a PS5 online for pick up from GameStop. I was at work at the time but I have a total of 3 days to pick up the item. I arrived on December 24th to pick up my order when I was told the item was picked up. The associate I dealt with gave me the store manager David’s personal cell phone. I called and when he answered he was upset I was given the number but he advised he was contacting the police and even if he had to bring me a replacement by the end of the day he would. In order to pick up an item you have to show your identification and email. No one has access to either of these things that belong to me. Fast forward I still have not received a call from David and corporate advised this is a closed situation and they followed all protocols and I won’t get the merchandise or the money back. I have not raised my voice, cursed or disrespected any one I have been in contact with. No one is willing to hear me out and if I can at least avoid anyone going through this in the future, I will do that. I am now having to go purchase one in store for my son because that is all he truly wanted for Christmas. Please...

I recently bought a Nintendo Switch from GameStop, and the entire process was smooth and satisfying. The staff was knowledgeable and helpful, answering all my questions and assisting me in choosing the perfect model. The store was well-organized, and I appreciated the attention to customer service, Absolutely! To craft a compelling review for a Nintendo Switch from GameStop, you'll want to cover several key points. Here’s a structured template you can follow. The Switch performs exceptionally well, both in handheld mode and when docked. Games load quickly, and the graphics are impressive for a portable system. I’ve been playing Mario Cart 8, and it runs smoothly with no lag or issues. And have been playing it with my son for awhile now and the battery life has been quite good, lasting through several gaming sessions without needing a recharge. Considering the price, the Nintendo Switch offers great value. The versatility of being able to switch between handheld and docked modes adds a lot of convenience and flexibility. Gotta say the switch...

I was one of the first ones there, waiting since 1 AM. For the ps5, and just because i wasnt at the other entrance i didnt get a ticket for the ps5, when we were never told that they were giving out tickets. I was told it was first come first serve. And i was there before anyone. But i couldnt get it, all because they were holding the ps5 for the people they gave tickets too. If they would of walked outside at 1 AM and checked who was actually there first, or atleast tell us what they were going to do, i would of gone to another gamestop. Now i cant get my nephew what he wanted for his birthday. You guys cant just change the rules last minute. First come first serve. I was waiting outside longer than those who got a dam ticket. And the employee didnt even care that he made a mistake or was in the wrong. And still didnt care that we were there first...