I am writing to express my disappointment with my recent visit to the Johns Hopkins University Bookstore on Monday, May 19, 2025, the day I graduated from the Master of Arts Film and Media program. I had stopped by the store with my mother to purchase merchandise to commemorate my achievement. Unfortunately, the experience was underwhelming and highlighted issues that I have encountered on previous visits. The primary concern was the lack of suitable merchandise for graduating students. The store's selection was heavily skewed towards fall and winter clothing, with limited options for spring graduates like myself. Furthermore, the alumni gear was mostly limited to sweaters, which did not meet my expectations. As a graduate, I was looking for a simple way to celebrate my achievement, but the store's offerings fell short. This is not the first time I have noticed the lack of diverse clothing options at the bookstore. On multiple occasions, I have visited the store and found the selection to be limited and not reflective of the current season or student needs. Another significant issue I have with the bookstore is the poor customer service. During a previous visit, I observed an employee sitting by the racks of clothes reading a book, which gave the impression that they were not attentive to customer needs. Moreover, the staff often appears unfriendly and unengaging. When shopping, I have consistently been met with a lack of acknowledgement or greeting, making me feel unwelcome. The attitude and demeanor of the employees seem to convey that they are bothered by my presence. As a recent graduate, I had hoped for a more positive experience at the bookstore. I have tried to give the store a chance, but the consistent issues with merchandise selection and customer service have left a lasting negative impression. I would appreciate it if someone could look into these matters and consider implementing changes to improve the shopping experience for students and alumni. I hope that in the future, the bookstore will prioritize providing a wider range of merchandise options and focus on delivering better...
Read moreFirst, around here ( DC, Baltimore) there aren’t many bookstores left to start with. Second among the ones left there aren’t that many that can cover magazines, books, courses and some snacks. So this one is a « relick » of the good old times. I entertain myself going there, flipping through magazines (not only fashion, they have Scientific American, poems) check new books, buy a sweater or buy some supplies (notebooks). Plus you get free Wi-Fi. The not so great sections are the small coffee shop (mediocre quality products) and the books for the university. That sections looked bared to me when I went to check for preclinical textbooks. The physical offer was almost non-existent. I was told that they have the books online… I did not check that option as I am not a student and so I had a different purpose for wanted to...
Read moreIf you want to buy johns hopkins merch, then recommend this place.
This barnes and nobles store is designed mostly to sell johns hopkins merch like hoodies, hat, lanyard, balnket, etc. Those merches are great! I like them.
It is a two story building. The lower floor carries mostly the merch and the upper floor has textbooks and some books.
It also has starbucks inside. Nice study area. Mostly quiet enough to do some homework. Clean and organized.
I recommend this place if you are visiting Johns Hopkins homewood neighborhood or trying to purchase johns hopkins merch.
You can get a discount if you have barnes and nobles membership card.
Price ranges a lot. Hoodies are around 50 bucks. I got knitted sweater for like 80 bucks. I can't buy all of it but some are not too terrible in...
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