My husband and I went to this location of Ross yesterday, which we hadn't gone back to because the customer service usually isn't that great, but we decided to go check it out anyway because other than this location, Ross stores are usually great! But after this experience I doubt I'll visit again. I had found a few pairs of shoes that I tried on and wanted to buy and then one of the women came and told one of the workers that she needed to take the shoes away from me because they were doing inventory or something, which I understand, but this lady was extremely rude about it. She didn't speak to us directly, even though we were right in front of her. She only spoke to the worker even when I asked why they needed to he taken back, she refused to acknowledge us at all and they literally took the shoes right out of my hands. I understand that taking inventory is something that needs to be done, but maybe there could be some sort of warning or notice not to take the shoes before people get the shoes, try them on, just to have them taken away. Or maybe just do it during a time that's...
Read moreI was shopping there last night . I forgot my wallet in the lady’s washroom. When I turn back to check it , a thief stole all my cash. That was our vacation money for LA . I was panicked and asked the lady who is in charged to let people go to washroom for help . She told me there was two lady went inside after me . One was a customer and one was a employee. The manager told me because of their policy she can’t help me finding who went inside washroom after me. I called 911 and I didn’t get my money back . It was my mistake forgot my wallet in the washroom , but that person has no right to take my money for any reason . What a shame to be a thief. I wish the person who stolen my money worse luck . I wish the worse thing happened to you when you on your vacation . I didn’t feel I get proper help from the ROSS. All they can said to me is sorry . I felt they even didn’t try...
Read moreWell shopping during these times isn't the best but I have been getting a bit lucky when I go. They have arrows on the floor for one way shopping. This is supposed to make the way you shop faster however im not sure if too many people are following this rule. I usually walk to wherever I need to or directly towards the section I want to look at. Lately clothing has been scarce. Not too sure why but I did ask and was told that restocking was happening daily but that people seem to be buying up the clothes. I have been trying to shop for clothing online but I don't like trusting the size of an item without seeing it in hands. Also since the fitting rooms at Ross are closed I've been trying on clothes over mine. Not sure if it's allowed but that's what I've been doing. So if you plan on doing that I suggest thin clothing when you...
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