Target — Attraction in Berkeley

Items consistently scan at a higher price than listed on the shelf.

The first time, I thought it was just a mistake in their inventory. I check the price on the shelf, and then noticed that the self checkout rang it up 50 cents higher. I had to wait in a separate line for a person, and they honored the price on the shelf. Not a big deal, but I certainly don't want to be forced to check every single item every single time.

On the next trip, I pick up some Triscuits. And they rang up 40 cents higher than listed on the shelf. This time, I just left without purchasing. What are the odds that I pick two consecutive items that have a shelf price mismatch?

I get that in the digital age, the shelf stickers are a pain to keep up to date. Target adjusts their in-store prices quite frequently. In their system, they were able to see the cheaper price, but only after I requested a "price match guarantee" (that term infuriates me when it is a price listed on the shelf in the same store where I am currently shopping).

All the employees I spoke to were professional and considerate. But if you are a price shopper, I suggest some place other than Target...

I usually go to the Target in downtown Berkeley and it was always pleasant there, but today I had to come to this one for something I couldn’t find in the other Target, and the experience was horrible. The customer service was extremely rude, and this is what I experienced and witnessed: Usually I would use self check out option, but some of the things I bought today do not have a barcode, so I had to pay at the cashier. I told her about the missing barcode, but then she just walked away without saying anything to me. After some clueless waiting, I found out she left to check the price. Meanwhile, it’s getting busier when she came back, she literally yielded at the customers to use the self check out system, but none of those machines were available at the time. The way she treats the customers...

I love this Target! I really appreciate that they have great parking and the staff and management are very helpful. Special shout out to Brenda!! I was looking for a particular item and was in a pinch. There were only three of the item on display but I needed five. Brenda and the management team went above and beyond to locate the item in backstock. It truly saved my day! I understand things are not perfect, according to some other reviews and it can get busy! However, the team here does their very best given any number of challenging circumstances and that's all I can ask for. I am grateful for this quaint Target serving the Berkeley community. Much gratitude, and thank you again...