10+ year members leaving YFC and incredibly disappointed in the Owner/Manager of the Don Christensen. The end of August, my Wife Julie went to a machine that was not being used and sat down. An individual nearby rushed over and told her he was using the machine – and despite his behavior and the rules regarding anyone “saving” equipment, she left without a word. At that point several individuals who had witnessed the event came to her and told her she should not have allowed the individual to kick her off a machine that as not in use. Later as my wife was leaving ,she approached the individual who had claimed the machine and politely pointed out that her membership was the same as his and she had as much right to the open machines as he did. At that point he told her to “f-off” and his friend Miranda ran up and began calling Julie an f-ing old c—t” – repeatedly) (actually several dozen times before Julie left the YFC). Julie left and went to the front desk and both individuals followed her – continuing the swearing and asking if she was going to “tell on them”. Julie did let the YFC person at the front desk know what happened – all the while the two individuals continued their verbal assault. At this point Julie was trembling and in tears and the YFC person said they needed to take this outside – Julie left (the other two individuals did not) and the YFC person went out the door with her. Julie told her she didn’t know if she could ever return given the circumstances. Julie got home and was trembling and crying and told me what had happened. I immediately went down to YFC and asked the YFC individual there what she had done about the behavior of the two individuals and she said she had told them their language was not acceptable. I told her that was not sufficient and that I need to speak to Don Christiansen the owner manager. He was not there and I asked that he call me when he returned. Over the next several days I did not get a call but stopped by each day to ask to see Don. Several days later he called and I went down to YFC to meet with him. Don told me he had not had a chance to speak to the individuals but that he understood there had been an argument over a machine. I was surprised by this – given the FYC front desk individuals having witnessed a portion of the attack and assured Don that this was not an argument over a machine but a vicious cruel verbal attack on my wife – completely unprovoked. I told him he could confirm that by talking to a number of members present, as I had, who witnessed the attack and that were equally shocked. Additionally the YFC has security cameras that would have recorded the entire episode. I advised Don that we were looking for no more than a simple apology – which he agreed was certainly due. He told me he would speak to the two individuals and get back to me. I told Don that we would appreciate that and that if an apology was nor forthcoming – and the individuals were allowed to remain as members that Julie and I would not – trusting that there would be little doubt as to what type of members Don wanted at the YFC. Sadly, despite a couple of follow-up conversations with Don, and now 2+ mo later, it appears that we were wrong and that this type of behavior is acceptable at YFC. Julie and I have moved to another gym, sad to leave our friends but unwilling to support a business who won’t do what is clearly the right thing. Not all bad, our new member ship cost will drop from $75 to $45 and the facility is every bit as nice. We don’t expect the loss of our membership will impact YFC – but over time this behavior will have an impact on...
Read moreMy sister-in-law was repeatedly harassed by a male maintenance employee, Robert, over several months at Yellowstone Fitness. Inappropriate comments, stalking, unwanted attention, disregard for personal space, etc. When she reported the situation to the owner, Don, he admitted that there had been problems in the past with that employee for similar behavior and that it would "never happen again". Over the next few months, the employee was extremely hostile toward her, and resorted to pathetic acts of intimidation, such as glaring while she worked out, staring her down in the parking lot while she was in her car, and even flipping her off (which was caught on camera). It reached the point where she no longer felt comfortable, or even safe going to the gym.
When this was brought to the attention of the owner again, he refused to take necessary action to ensure that a young woman would feel safe in his gym, and around his employees, despite video surveillance supporting her claim. Given the choice between keeping loyal clients and replacing his creepy maintenance guy, he made the wrong choice. Regardless of the outcome of this situation, it is apparent that this gym is more interested in making money than ensuring the safety of female clients.
It's 2022. A woman should be able to go to the gym without being harassed and intimidated by its male employees, or anyone else, and a gym owner and other staff are responsible for taking quick and decisive action when such situations arise. I could not in good conscience support a business that treats women and handles public safety in this way, and I know that I am not alone in this. Yellowstone Fitness might be a great gym, but it's a terrible place to...
Read moreAll new and redecorated facility with more powerful lighting. Wide aisles for walkers/wheel chairs. All the machines and weights needed.Machines placed intelligently for different muscle groups, like back, arms, legs,shoulders. Full size Basketball court. Big mirrored room with music playing device for Zumba classes, Pickle ball and others. Some ballet students come there to work out. Full length swimming pool good for laps. Tanning Room. Steam, Sauna. Biking room for power/speed bikers.Many physical conditioning classes and rooms for them.At least one high school sports team works out there. Large child care room with games, climbing tubes, etc.Always 2 female attendants watching and when necessary holding infants, reading to children, etc.. Health drink bar and energy/health drinks/ bars/ pills available for sale. Large clothing section. Comfortable waiting/resting area with sofa and chairs and large table to sit at if you want. Emergency defibrillator on wall. Many televisions on different channels for people using treadmills and other machines.2 Billings owners who work out there and respond rapidly to suggestions or complaints. Well trained and licensed trainers. Huge parking lot right by door in front, and can drop off or pick up people right by front door which has overhang to protect from rain or snow. Some parking by back entrance. Finally everybody there seems to be very nice, good humored, trainers and people...
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