My prescriptions are never filled on time and it seems like the pharmacy is on the verge of being out of stock.
I have come to pick up prescriptions several times now and each time I come after the projected window I’m given by the system. And each time I am told the prescription isn’t ready and will be in 15 minutes.
Today (Saturday) I came to get a prescription for my dog that I phoned in Wednesday knowing there could be a delay getting the prescription; the answering service said it would be ready at 3 PM Friday. I was told there wasn’t enough to fill the prescription and I practically had to beg to get a partial refill—which would be “10 minutes”.
Now I have to go in early tomorrow morning and hope they have the partial amount of a prescription I phoned in four...
Read moreAfter taking my daughter to urgent care late in the evening (2 hours before all pharmacies closed) we found out she had an ear infection. Had the antibiotics prescription originally sent to CVS on south 7 only to find out when I got there that they didn’t have any in stock. They informed me that Hyvee had some so I raced over here and arrive with only 20 minutes left before closing. They said they did have some but would have to get the RX transferred which could take up to 24 hours. Long story short they were able to get in transferred and the RX filled with 5 minutes to spare. Shout out to Averi and the crew for going above and beyond so we could get my daughter started on her medication. I’ll be doing business with you all in the...
Read moreI have nothing good to say. I've been trying to do business with this place for years, and became apparent that neither the pharmacy or the store want my family's business. I was told of a change in the law on one of my prescriptions. I did some research and yes there's a change, but it clearly was pertaining to over the counter sales NOT prescriptions. I spoke was Andy the hyvee store manager who said he would check into the problem and get back to me. And that being said, I've not heard a word . So I'm giving this place a 1 star, which is 1 star more than deserved. I'm taking my $600./$700. A...
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