Hair Stop Beauty Supply - Blue Hill / Mattapan — Attraction in Boston

It costs nothing to be a kind human but yet my smile was met with so much negativity. I encountered three people and not one was pleasant or helpful. They weren't even knowledgeable of the dye products they were selling. I watched as an employee stared down a customer as she browsed for wigs. He didn't offer assistance just stared. Both she and I were very uncomfortable. As I began to check out I ask for a bag. (The oil I was purchasing is very good product but is known to leak.) The cashier acted as if I asked for a kidney and reluctantly threw the item in the bag on its side so it would spill then eyed me as I corrected it and put it safely in my tote bag. I had heard about this locations reputation but I wanted to give it a chance since the other hair stores on the street were out of this particular hair oil. I've learned my lesson today and I'll never...

Horrible customer service. I called twice and the first time a woman answered the phone and told me a product was in stock and gave me a price, but she was rushing me off the phone so I figured the price was wrong. I called back and got a gentleman that burped in the phone as he was answering and he put me on the phone with the same woman who said you just called and I gave you a price. I asked to confirm the price because I want to be sure before driving there. She said my boss said I can't give you the price over the phone then I asked to speak to her boss and she said he wasn't there and to call back in 30 minutes. Horrible...

This is the worst store to go to. Any hair store but them. A lady with dreds always gives me a hard time. I went in for the second time and she took a lady that was after me, then said she was first. She seems to have a problem with me each time l go in there. The first time she was eating her soup while watching me at the same time. I told her to go take her break why are you watching me. She was standing where the hair dyes are in the middle. I can hear her slurping her soup all in my ear and I felt her eyes were watching me. Like I'm bout to rob the place....