USO Boston Logan Airport — Attraction in Boston

My wife and I landed in Boston Logan with a 9 hour layover, so naturally we decided the USO would be the best place to get some sleep before our international flight. Upon arriving, we were denied entrance because we did not have one of the color ID cards (I was recently medically discharged). I presented my expired military ID, state veteran ID, Disabled Veteran VA ID, etc. None of that mattered to the individual in charge (also a Veteran) and thus, my wife is now forced to sleep on the floor for the next 9 hours in the terminal. To make matters worse, there was no one in the USO that we could see from the front...what happened to Veterans taking care of Veterans? I would give this USO 0 stars if it...

I love USO - only 1-star because this Boston Airport USO needs to accurately advertise their availability. I have flown through Boston 5 times in the past two years and EVERY time they have been closed within their regular advertised hours (arrived between 12-5 pm each time) with a sign claiming a special issue. It appears others commonly have this issue, so I’m not sure when this USO is open. That said, I am so appreciative of USO throughout my military career - great people (patriotic volunteers!) and services - ordinarily a lifesaver during arduous military travels! No doubt this USO has amazing volunteers (Thank you!) and just needs...

Unfortunately was not open during posted hours 😩I think the USO volunteers are absolutely amazing—kind, welcoming, and always doing their best to support service members. 🙌 That said, I believe it’s time to consider hiring a few paid staff to provide more consistency during posted hours. It’s important that Soldiers can rely on the USO being open when advertised. The USO does so much for the military community, and it’s truly appreciated—which is why it’s hard to even share this. But I’m offering this feedback with the hope that it helps an already great organization become even...