Snap Fitness Boulder City — Attraction in Boulder City

Myself and my wife came through BC two weekends ago for a sad reason, to bury her father. I was looking to use a gym for the weekend, and saw that snap had great reviews. I called up the manager Mayi and she was very professional and polite, she admitted she usually does not work weekends however she took time out of her day off to come in and get me set up for a two day pass. She only charged me for a day after sharing why I was in town even though I insisted. The gym itself is immaculate easily the cleanest gym I have ever been to, and I have frequented many gyms in my 50 years on this earth. I want to offer my kudos to the owners for keeping a clean gym, that smells fantastic, has clean bathrooms! Also the have the nicest staff, Mayi was great as was the assistant manager I met in passing Terry. I will definitely be going back to the gym when we visit my Mother in...

just have to shout out to Manager Mayi on her rapid-fire response to a couple of concerns I had about equipment at SNAP Boulder City. Have been a member for several years and recently noticed that lately some of the cardio equipment seemed to be in need of repairs/maintenance when I wanted to use it. I mentioned my concern and she reached out personally in less than 24 and explained that there had recently been software updates to some of the training programs on some machines and that new treadmills had been purchased as well. She arranged for me to come in and meet with her so she could walk me through an updated workout program on one of my preferred cardio machines and answered all my questions. A++...

One of the great things that I can say about the gym is it it's open 24 hours and that it's very clean. On the down side, when I wanted to cancel my membership, I kept being charged month after month and when telling them of these reoccurring charges, they did nothing.I made several trips to the gym without any result. The new guy who is running the facility is uneducated as to how the system work. Management is very nice and friendly however, I believe that if someone is going to be managing the front desk,they should know the system. After all of my several calls which were unreturned and my personal visits, I finally went through my bank to get these charges to stop. I will never go back to Snap Fitness...