Botera Brockton - Recreational Cannabis Dispensary — Attraction in Brockton

First time visiting. They did say thanks but it didnt seem like they really cared much at all that i stopped by. Bad timing perhaps? 530 on aTuesday... Not enough employees in the store to handle a small amount of customers. Not a lot of inventory.. low on stock but what they did have was a nice selection.. I do not like thier packaging.. poorly designed bags.. The store was beautiful inside. Customer service left much to be desired but to be fair they were understaffed. Not a fan of rushing to order items but then having to wait for them to be filled in the back and then going back through the line again to pick up and pay for the items. Not a fan of that process.. its a bad business practice in my opinion. The flower was good as expected, the pricing was fair and competitive. Next visit ill be excited to try some new vendors that I have not yet tried. Overall the store has potential and they seem to be working on some changes.. this could be a transitional period.. I love Brockton, I love shopping in Brockton, and I love the vibe that I feel while I am shopping in Brockton. The vibe was not present today during my visit. I hope it finds its way back home before I go shopping in...

★★★☆☆

Oh, the joy of multitasking! I popped into this dispensary expecting a quick and smooth transaction, but alas, my experience turned into an unexpected episode of “Workplace Drama Live.” The budtender and manager chose the most opportune moment to negotiate some pressing issues—right when the lady with the pink hair was supposed to go on break.

The highlight? Their high-stakes discussion through a tiny hole in the wall while both were awkwardly bent over. It was like watching a bizarre puppet show, but without the puppets. I stood there, a humble customer, contemplating my life choices as they passionately debated. Eventually, I had to awkwardly interject, “Hey, do you need a moment? I can come back another time so you can sort this out.”

On the bright side, the pink-haired lady was super friendly, wiped down and sanitized the counter, and really knew her stuff about the products. Clearly, she just wanted to voice her concerns but picked a timing that was, let’s say, not ideal for customer satisfaction. If they could just schedule their soap operas outside business hours, this place would easily get 4 stars.

But hey, at least it...

Great customer service and great selection of different cannabis products. Prices can be a little higher than other local dispensaries but are competitive for area for the most part. They have coupons based on loyal rewards. I believe for every 120 spent you get a $3.00 coupon. Also they give you a 10% off coupon for your b-day. Sales and promotions are decent, not the best prices but in line with the area. The service here is what really makes this dispensary stand apart from some of the others. They have an educated budtender on the floor to help you choose what you're looking for. These budtenders really help people make an educated purchase and answer all questions. It really shows that Botera train their staff well to be very knowledgeable about all current cannabis products. Their online ordering system is very smooth and they will contact you if the product is not available otherwise they will send you a confirmation text to pick it up. If you have an online order you can bypass the budtender on the sales floor and quickly go in line and check out. This dispensary used to be a bank and has a nice...