Allure House of Beauty LLC — Attraction in Brooklyn

I called early in the day to see if they could accommodate 3 ladies for pedicures, then we wanted 1 gel nail fill manicure, I full set manicure & 1 plain Manicure for my 13 year old niece and then the two adults wanted our eyebrows waxed and 2 haircuts shampoo and blow dry and style. Spoke with Jenny the manager whom said yes come in we can take care of everything. I explained that we would be in in about an hour and a half and that I would call when we were on our way because I wanted us to have our pedicures at the same time and manicures. Jenny again answer the phone and assured me that everything would be fine and to just come on up so after I picked up my sister and my niece I called and said that we were on our way and probably would take us 20 minutes to get there and Jenny the manager assured us there would be no problems. When you get there at 3 o'clock we are told to sit in the last three pedicure seats then after were all comfortable they changed us to the first three pedicure seats two of us got very good pedicure of the third verse was rushed one of us, and my toenails looked like they were painted by a second grader. Then I remembered that in salons they are not allowed to use the razor tool for pedicures and of course it was used on my niece and then when I mentioned it it was totally brushed under the rug like I didn't know what I was talking about. What are pedicures were done we thought we would have our manager started but we were told by Jen the lady that does the hair that since there were only 3 nail technicians working and they at all just started with a new client we should go ahead and at least get one hair cut done and start on the eyebrows until they were ready to do our nails looking at it today if not very straight and my eyebrows do not look like they should when it came time to ask about our manicures Jenny and the manager started taking other people who had walked in well after us and I said to her that we have been waiting while Jenny who barely speaks English started an argument with me and did not want to Service for manicures now we had been in the salon over 3 hours which their tips what has been very good had everything been done I took care of the lady who cut my hair and did my pedicure but now we don't have a manicure so we'll have to have our toes painted again to match the color of whichever nail polish we get where we go this place is nothing but rude and inconsiderate worker one had to stop doing a pedicure so that she could go eat her dinner that they ordered while another worker complain that they didn't invite her to order with them this place is machine do not waste your money go elsewhere I think the state needs to go in and check them out disgusting work habits and I do not treat customers with any respect so after I wasted $167 and I didn't even get everything we went for it's disappointing that my niece's first experience had to be and unlleasant one. Shame on you Jenny. Learn to speak English please if you are going to Manage a business here...

If i could give no stars i would! this place was horrible start to finish. i could not make this story up if i wanted to, so bare with me as it may be long. i started out by calling serenity nail down the street 5 day before to schedule an appointment for a fill, she said we could do 11am friday, perfect, the day comes along i show up at 1050 i walk in and the 2 techs there looked at me as if i was a ghost! said do you have an appt i said yes 11 am ,o r u you so n so friend i said who? she said hold on, gets up looks in her book finally ask for my name and states oh it for 1130 with so n so i said o ok maybe i miss heard no problem then the girl behind her said that not my 1130! well thanks for that lady, so she then said let me make a call and see if i could get someone to come in, she makes her call and approaches me and ask if i have ever been to there sister location, and that when allure comes to play, i said no but im sure i can find it why, she said there is someone who can get you in now if you like i said fine its right up the street like less than a min away, i drive there and i walked in and am looked at again like a ghost, she said nothing to me just stared, i then stated hi im here from the salon down the street they told me to come here, o ok um ok, another girls comes they start talking in front of me, well i have one coming, well this one aways no shows, ok fine whatever ill take her just let me know when this one gets here, then she start walking toward her table and tells me to come on ill take you, i sit down no hi, no friendliness nothing complete silence toward me, while im sitting there, the group of tech sitting behind me just talking away about how bad a client was and how they hate taking care of her and how she is so damn picky and how they tell her to just leave and she always comes back just really bad hateful stuff (in spanish) they must have had no idea i speak the language , and my tech just keep chiming in while doing my nails, not only that ,at one point she stop doing my nail and began texting on her phone in front of me ( so rude and unprofessional). once she completed her job the nails looks so bad i could cry, im not into calling ppl out i just will never go back, but the acrylic was so thick i could put my nail around it if i wanted to it looked like a blob of materiel , the paint job was sloppy as well. i thought i was being a little much so i took pictures and sent them to a huge online group of moms that i am part of every single one including nails tech thought my nails were weeks old or done by someone who never went to train. never the less i wouldnt send my worst enemy there i cant wait for them to be redone!! worst 33.00 i have ever spent in my life!!!!!!!!! NEVER AGAIN...

Update: July 07, 2022

I used love love love my nail tech, Ria!... She was good, (minus the fact that I would come in on time for a “scheduled appointment”, and still end up waiting over an hour most of the time, sometimes longer or “once she couldn’t even be bothered to show up for our scheduled appointment” but I put up with it because I did not like just anybody doing my nails), and great with the colors... Until I’d started asking questions about why the prices were different or question anything in general, I always got attitude from Ria, until finally one day she decided “I asked to many questions” and was more “high maintenance” than even her older customers, so high maintenance and needy that she decided to dropped me as a customer ( Best thing to happened to me), although “I guarantee you” I was one of her best tipping customers. Shows absolutely no respect for other peoples time. The prices were right, they didn’t charge extra for gel polish unless you want it on your toes, but that soon changed.

Finally I was able to get in with the nail tech that I had been wanting to get in with for a few years, but she was always booked. After Ria dropped me I messaged my current nail tech to see if she could fit me in, told her I would take whatever, whenever, however long I had to wait I’d wait; and after about a month and a half I knew the best thing that could’ve happened was Ria dropping me as a client. ♥️🙏🏻🤗

Traci Baker @ “The Beauty Place” is the actual bomb, she does her thing when I sit down at her table to get my nails done....