GameStop — Attraction in Brooklyn

I came into this location Sunday and was helped out by an employee at that time I didn't know she was the Manager. I bought a few items and saw they had bogo on their Clearance items. I haven't bought any clearance items from GameStop before. The next day I changed my mind on them and wanted to return them. When I brought them in I was told they don't return clearance items. The lady that took care of me the day earlier didn't inform me about the policy and I found out she was the Manager and only cared about the sale not the customer. She told me it's common that stores don't accept Clearance returns I should've known that. She also said theirs nothing I can do no matter how much I would like to help you because the system won't let her return it, what is the point in having a Manager if they can't do their job. I've been a Pro Member for over 4 years and now I won't be renewing my membership or shopping at GameStop again. I will be buying my products from...

Called to cancel the order. They said they couldn't do that. Then said I had to call the customer service number in my email. I said I'm looking at the email and there is no number. They said they don't have the number because they don't have anything to do with them.... You don't have anything to do with your own company's customer service? After I found the number online and called, it turns out that the store ABSOLUTELY has the power and ability to cancel the order regardless of what stage the order is in. Worthless waste of time, and will lie when they don't want to work; employees are trash. Go to any other gamestop...

I am a very well person who trades with game stop and shops with them all the time I have spent hundreds here and the least to say I will not be coming back to this location I called in to see if I could trade in my Mac book and the lady on the phone said yes we can do that, well as I went in the lady said she would need the charge as well all good but then said we can see how much it would be anyways so we had a rough guess after telling me yes we can and telling me I can get the estimate she then proceeded to laugh in my face and say oh well it looks like we don't take them I think this is very unprofessional as people...