Swensons Drive-In

I grew up in West Akron, frequenting the original Swensons in Wallhaven and I never had a bad experience there.

I was pleasantly surprised to have TWO Swensons nearby when moving to Parma. I have came and ordered here at least six times since January, all pleasant experiences. However my most recent experience was less impressive, and it was my first time ordering delivery via UberEats.

All my onion rings were not only burnt, but missing half the breading. Then the potato teasers were underdone, and the fries along with all other fried items had a weird aftertaste that comes with desperately needing the fryer oil changed.

I’m not sure if it was handled with less care since I ordered via UberEats or if it was just a coincidence. But it was surprising and disappointing enough for me to want to write a review about it.

I’m still giving them 4 stars because in my 30 years of patronage at Swensons I can’t remember another bad experience. But I also feel the owner would appreciate this feedback because I know he holds his employees and stores to a much, much higher standard than this.

My brother once tried getting the owner to open up a Swensons in Pittsburgh when he moved there…even offered to put up the money and run it…the owner refused him, saying he likes his stores being close enough that he can keep an eye on quality control and things of that nature…so I know things like that are extremely important to him. That being said, my brother still makes the four hour round trip back to Akron 1-2x a month literally just to get Galley Boys…doesn’t even visit any of us…just gets his Swensons and drives back to Pittsburgh.

neo<3swensons