I went into this store with an idea for a custom pendant using some diamonds I had. Justin worked with me to find the design that was just right, helped me pick accent stones and had it ready before the needed date! They nailed it on my vision, wrapped it beautifully for gifting. They also repaired a small bracelet with heavy sentimental value and quickly helped me with a watch I had needed sized for years. Just also cleaned my rings and told me he could help get Montana Sapphires to match my engagement ring. There are so many beautiful pieces in the store, many very unique and the service is outstanding. Small town friendliness with the quality of a big city. They will have my business as long as I live...
Read moreWent in to have a battery replaced and because they put the wrong size battery they told me the watch was broken and would be about $600 to fix it. I said no, I’ll just take the watch back. I then took the watch to my jeweler “Ranch Road Jewelry” in Cedar Park they checked the watch out, put the correct size battery in and the watch works perfectly fine. I believe the woman that helped me at Salem Jewelry was hungover from the night before, she didn’t act normal and stared at me weird. I don’t...
Read moreMy family has been going to Salem's since I was 5 years old. I'm 23 now and my fiance and I traveled from Washington DC to Burnet just to get a diamond for and resize my engagement ring. I know that you can always trust these guys to give quality service and not rip you off. I will continue going here for all big...
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