Le Creuset Outlet Store — Attraction in Camarillo

This is my favorite location. I love the manager with the dark hair and I did forget her name. sorry. shes been there for yrs thought and full of knowledgeandfriendly. I also like to take a second to give a good shout out to Savannah. she has helped me a couple times and is very informative and fully understands my shopping Style.I came in to use a coupon & saw the berry in the window. i couldn't believe my eyes. she understiod my love for the berry. even though i just bought 1 berry on line yesterday. this location only had the one piece & 1 more in the berry. she sold it to me with out pressuring me knowing that I really wanted it. even though i kept trying to talk my self out of it since i just spent $$$$ for the berry on line. her sale style is no pressure, but I'm letting you know it's the last one. you will miss out! lol. she's very kind and very sweet and very attentive to customer service. she take the time to get it right. thanks for good customer service. and...

This was our first time in this store and it will be our last. My husband and I were in here with his parents, we were standing near the back of the store, trying to be out of the way of others customers. A store employee (a middle aged blonde white lady) said excuse me then brushed past us aggressively while loudly complaining that we were not social distancing. My husband and I promptly left and she opened for the door for us and was shaking her head and hands at us to hurry up. First of all, we are customers and are not to be treated that way. Second, we are a family and were out of other people’s way. Third, this employee needs to be spoken to about her attitude problem because I assure you that your store will lose customers just because of her...

This store is great. The customer service is just as good as it gets. I first ordered a braiser about 2 weeks ago and I was shocked to get it UPS in 24 hours. Then my assistant ordered me a gift, again 24 hours. I pushed my luck and ordered another piece and once again on my porch sooner than expected as it was almost Xmas. There was no box for the third piece ordered and the wrapping was perfect with no scratches or damage. Stacy was great as the others including Oscar. Another woman but I did not get her name. Other outlet locations were not that personable and did not want to ship during the last week before Xmas. I can't imagine a better experience than the Camarillo...