The Cosmetics Company Store — Attraction in Camarillo

I been there more then 8 times since 2021 and maybe 20 times more by phone order.There was only 1 associate with good attitude ,handy and good knowledge with customer service. Currently I got big issue name with J H, Super rude .Last time I was placed order by phone, and one of foundation was shot so I’ll remind her on the spot and she told me she will fix it and ship to me. couple days later the order arrived my location with perfect condition no damage no open box . and when I open the box Everything is perfect except one of the foundation bottle was missing,i order 5 bottle of foundation . In the receipt it charged five bottle of foundation but physically just fours bottles foundation has arrive. If so, I report to the store and she the one pick the phone and told me she did correctly and don't know why item missing , Even those she try to skip me with busy reason ,she don't have gut for admit her fault and she try to put blame on me.After couple phone conversation ,she will report outsider manager for this issue. It will be take a week from now. oh well, what a great...

Unbelievably RUDE staff, ROCIO SANCHEZ. If I could give a negative rating here I would, for the awful quality of customer service alone. It's like she didn't even want us to be there to shop. She was yelling at us, pretending to be busy (wasn't really doing anything), and was annoyed when we asked questions. There were like, 3 people in the store? It wasn't even packed. We wanted to walk out but we thought it's the holidays so might as well get ourselves the gifts we chose. It was such an awful experience though; leaving the store with blood boiling when it was supposed to be a fun quality time with my mom. Doesn't she have manners? No training at all?...

Rude and Not friendly staffs both of them. If you have term and conditions for buying please print it out to customers. It’s Christmas time. People want to buy presents for their love ones. And your staff said there is a limit to buy particular item which is ridiculous. Asked about the gift with purchase RUDE staff told me to put it down. Wonder if they have a manner. My friends wanted to walk about and didn’t want to buy anything with staff’ attitude and rudeness. I said to them why let them bother you. Was there last two years before the renovation, staff were much much nicer. Having a RUDE staff will ruin...