Trademark Tours of Harvard & MIT — Attraction in Cambridge

Update - I reached out to Trademark Tours with the screenshot of their reply on my review and was able to get my refund. I appreciate the response and have increased the stars.

I am writing this review about a recent experience I had with booking a Harvard Tour with Trademark Tours. I decided to go for it after looking at the stellar reviews. I even took 'refund protection' which I thought would be useful just in case. I needed to cancel a month earlier due to a change in travel plans but the tour company refused a refund stating that my reason does not qualify for a refund. Thankfully, I had booked my MIT tour with another company who refunded me the amount.

Note that almost all tour companies give you the freedom to cancel a booking (or part refund for last minute) in case you can't make it. Not this company. Their tours may be good but a ridiculous cancellation policy.

My recommendation is to stick to the free Harvard and MIT tours if those are available or choose a tour company that has a flexible...

Very good "insider" tour of Harvard & MIT (Harvard's undergrad admission dept actually recommended them! HOWEVER, these are not the info/stat-driven official school admissions tours.) Eli was our guide for Harvard and was bright, enthusiastic and engaging. He was full of historical facts and anecdotes to inform and keep everyone interested. Plenty of time was given for pictures too. He was quick to offer lunch recommendations and insight regarding his experience as a student as well! David, a grad student, was our guide for MIT and was equally informative and friendly. Since our group was rather small he was able to talk a little more about his experience as a student. The highlight for us, though, was entering a few MIT buildings and seeing actual labs and workshops!! Such a great place to learn!!! These tours are...

FYI both Harvard and MIT offer free tours too.

But this is a good addition to the go city pass. It seems Harvard's free tours get booked fast, but with a go city pass you can just show up to this paid tour without booking it in advance.

For the MIT tour I preferred booking the free one from MIT because it had more timings, and it wasn't fully booked even though I only booked it one day in advance.

Our tour guide was Rotti or Rody (not sure how to spell it). They did a great job and provided a lot of info, also talked about student life.

Took us around the Harvard Yard, showed us the famous Harvard statue and important buildings like the Memorial Hall and Widener Memorial Library. And pointed out Bill Gates and Zuckerberg's dorms too.

It was amazing interacting with a...