Newbury Comics — Local services in Cambridge

Normally I get a lot of manga here. Often come here to get new releases or a series in bulk (8-12 volumes at a time) and things are usually fine. Today though I was waiting for a friend and I was flipping through a few volumes to see if there was anything I wanted to get while I was here. This larger employee in a black sweatshirt began hovering around me the entire time pretending to organize books on the shelf but just slightly pulling them out and putting them back for a bit. Then he waved his hand in front of my face while I was skimming the book and gave me shit for flipping through the volume, saying stuff like “I’d prefer it if you didn’t read things cover to cover”, which I wasn’t, and “You should just buy it if you want it”. All that did was make me not want to get anything. Being treated like that felt really bad after regularly getting stuff from...

My friend is in chemo. My friend’s wife asked me to pick up some X-Men comics “if they have any good ones.” I have no idea what this means. The staff (specifically, someone who resembles a young Jeff Goldblum) gave me detailed suggestions on how to make this decision (basic principles plus recent buzz plus happy customers), and then left me to it. Cashier pointed out the graphic novels are buy one get one half off. I spent more than I’d planned. When we got to the hospital our friend was actually doing pretty well and in a jolly mood, but his face LIT UP like nothing else as he took in the array, and again each time he mentioned it. So I’m delighted I splurged. Newbury Comics still know...

I just want to say thanks to Aaron. His a wonderful, caring and very dedicated employee who knows the meaning of, "customer service". You should be proud to have him in your team. Having years of experience in retail and sales, I was always told that customer comes first, finish/close the sale and that's what Aaron did. I came in the store with a welcome greeting. I left the store with a gift to give to my son. FYI: He loves the Attack of the Titans t-shirt. Thanks...