This issue happened last Saturday evening, I went to get my hair curled and the lady that initially did it did an extremely poor job. Looking at myself in the mirror made me want to cry. It looked like it had not been combed in years and looked like the biggest mistake I've ever made. When I went to go pay for the hairdo, I told the lady I was not happy with it and definitely could not walk in to the occasion looking like that. She sat me down again and dropped the high heated curler on my arm, did not apologize or give me ice, just went on with her business. I got home and saw I had two terrible burns. I was in extreme pain and arm numb. I did what I could to take care of myself. I went back Monday to show her and still no apologies. I asked for some kind of compensation and she told me she could not could anything for me but give me one free eyebrows service. That does not cover the lifelong damage she has done to my arm and the pain I have been experiencing. She told me it would go away in 2-3 days. Here I am in the 2nd week with the 2 burn areas. I have gone to many salons in my lifetime and have never experienced such poor and inconsiderate service. Businesses want to keep their customers and keep them happy. Not this place, she was unfriendly and rude in front of other customers. She was in denial and ignored the entire situation. The $10 service that she granted me does not cover what she has put me through for the rest of my life a scar that will stay there forever. FYI, it is a third degree burn. I have very thin hair and don't understand why she had the temperature so high. Like I've said, no hair salon has ever used high heat for my hair. And then the first lady was trying to color my hair, for what? Did I ask? No, I did not. I asked for simple curls. The business is dangerous and I highly recommend people to not go here, PLEASE go somewhere else where they will treat you with great kindness and awesome service. This place only cares about making money and not client...
Read moreIf you want your hair colored avoid this place! And anything else. It's very unorganized. I won’t be going back. When i was able to look and go through my hair in more detail once arrived home, the woman who did my hair didn’t apply enough to the roots of my hair so you can see my original hair color! It looks like I never got it done. It looks HORRIBLE!! and I really wanted my hair to look nice for the holiday. A very rushed job I feel. They are extremely busy and only two people working. So I feel that had a lot to do with it. The woman doing my hair kept having to go back in between other clients. So I felt it was very rushed and I am unsatisfied with the service i received. It’s not like other salons where you go to and get that one on one interaction and time with your hair stylist. Rani the owner checked me out upon leaving. I had a Groupon deal for style, cut, color and conditioning treatment for $46. Since they had to use extra hair color as she said, she stated she had to charge me a few dolliars extra....$10 extra?! In my time of getting my hair done no place has never charged me like that and not like this place did. I say that Especially when using a groupon deal. It’s okay because more to put on my review for a first time customer. I find it funny because the woman clearly didn’t use enough hair color on my hair. Other then that I won’t be going back. Also during the start of my appointment before i changed from highlights to color, the woman said i would need toning which cost $25 extra, that’s fine, but I said I couldn’t pay extra as i didn’t have it. She then yelled to owner across the salon (and other people are in the salon) “she dont want to pay extra”. It was very rude to do, embarrassing, upsetting and honestly it...
Read moreLet me start by saying that the people there were very nice, however nice isn't the only thing that makes great business. I heard about this salon on Groupon while looking for nail salon. When I walked in I was surprised that it was a full service salon since that wasn't mentioned on the Groupon. Upon entering they asked me to pick a color and the options were very very limited limited so settled on a silver polish. The lady who did my pedicure wasn't prepared when she set down to service me. While the pedicure was nice the polishing was less than subpar. I pointed some things out to her and I'm not sure is she understood due to language barrier. When she completed I was very dissatisfied so when I sat down for my manicure (with another lady) I told her "I'm not trying to be rude but this don't look good" she seemed to agree and offered to put another coat of polish on. While she did my manicure all she did was clean my cuticles (not very well) and polished my nails. The polish looked Horrible and bumpy! She first blamed it on the polish then blamed it on my nails!!! By then I had already cashed in my Groupon so it was too late to refuse payment. She put another coat on my toes and what would you know there were no dryers, fans or nothing to dry my nails. After all that beat service they expected me to sit there 45 min too dry. I left so fast! My toes dried but by the next day it was chipping. I would not go there again. Not for nail service at least. But on a positive note they seemed to do real well with...
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