John Michael's Diamond and Jewelry Studio — Attraction in Cape Coral

I decided at the last minute before a vacation that I was going to propose. I had a ring that I inherited from my grandma after she passed. I walked into the store and was greeted by very friendly and helpful associates. I told them on a Tuesday that I needed the ring repaired, cleaned up, and polished by Thursday. John said that no problem we can have it ready for you by the following afternoon. I was very pleased with his response. So the next day came and I got the call it was done. Unfortunately I wasn't able to get there because of work, so I picked it up Thursday. Once again I was kindly greeted and helped promptly. John remember me from the other day dropped what he was doing and retrieved the ring. When he showed it to me I couldn't believe it was the same ring I brought in. It was beautiful. They boxed it up ,wrapped it in paper and put it in a gift bag. Also handed me a swag bag. I pay for the service and headed out the door with them waving good bye and wishing me luck.

So I popped the question, she said yes and I gave her the ring and she can't stop looking at it. Unfortunately the ring was about a size to big. She tried a ring adjuster for about a week then in fear of it falling off her finger, we decide to go back on a Saturday afternoon at 2pm (they close at 3pm) to see if and when we could get the ring resized. Again I was met with the same friendly and prompt and helpful service. John exclaimed sure we can help you. When would you like it done by? I said ASAP please. He checked with the repair guy came back and said come back in 1 hour. Don't you know when we got back at 2:45 pm itbwas done. Amazing. I'm usually not impressed with many customer service experiences but here I was very impressed. I would recommend that anyone who reads this go there and find out the same. Thanks so much to John and his employees for such a wonderful experience filled with great customer service and smiling faces. I couldn't have pulled this off...

I recently had the pleasure of visiting John Michaels Jewelry in Cape Coral, FL, for a special task—getting my engagement and wedding rings reset for my 40th Anniversary. From the moment I stepped into their store, the experience was nothing short of exceptional. The ambiance of the place, coupled with the professionalism and warmth of the staff, made me feel immediately welcomed.

Bob Lanzieri and his team deserve a special mention for their incredible service. Bob's expertise in jewelry design and his keen eye for detail is truly commendable. He took the time to understand my vision for the ring and provided valuable insights to enhance the design further. It was evident that he pours his heart into his work, ensuring that every piece of jewelry that comes out of John Michaels is a masterpiece.

The craftsmanship of my wedding ring left me in awe. It is evident that the team at John Michaels Jewelry possesses exceptional skills and a deep passion for what they do. The attention to detail, the precision in the design, and the quality of the materials used exceeded my expectations.

Moreover, the entire process, from the initial consultation to the final unveiling of the ring, was seamless. The staff kept me informed at every step, ensuring a transparent and stress-free experience. Their commitment to customer satisfaction is truly admirable.

I cannot thank Bob Lanzieri and his staff enough for their amazing job with my wedding ring. Their dedication, skill, and hospitality have made this experience unforgettable. I highly recommend John Michaels Jewelry to anyone looking to create or purchase exquisite, high-quality jewelry. My heartfelt thanks to Bob and his team for making my wedding ring everything I dreamed it would...

I offered an online appraisal to a women who was considering purchasing a ring from a third party estate jewelry store for a price that was very expensive and far higher than the actual value of the ring. I politely asserted the retail value to be about 30% less, and the wholesale value to be 75% less than the store’s asking price. The wholesale price I quoted exceeded the scrap price by 30-40%. Shortly afterwards I received a messenger message from Bob Lanzieri claiming to be the owner of John Michael’s Diamond and Jewelry Studio, which is in no way affiliated with the women, the estate jewelry store, or myself. He stated that he would pay prices much, much higher than scrap prices for people bringing jewelry in to his shop. So, this is my reason for a 5 star review. If he is actually paying the prices he says he is, I wouldn’t go anywhere else to scrap gold. I’m not sure how he will produce profit buying scrap gold for prices higher than what the refineries pay. But to anyone considering selling gold or silver try several places in town first before going to John Michaels Diamond and Jewelry Studio. Then go talk to Bob and make sure he pays you a price much, much higher than all the other offers...