I purchased the Barely Boot jeans in black on September 23rd. After a few months of wear, I noticed they had faded significantly. On Saturday, December 14th, I visited the Talbot's outlet in Cedar Park, where I originally bought the jeans, and explained my dissatisfaction, requesting a refund for the amount I paid. The associate strongly objected, claiming that all jeans wear differently, despite acknowledging the noticeable fading. I also spoke with the manager on duty, but she refused to accept the return, even after seeing the condition of the jeans. Talbot's prides itself on quality and attention to detail, but these jeans do not meet those standards. As a new customer, this experience has left me very disappointed, and based on this, I will not return to Talbot’s stores. At full price, which is around $100, I expected a much higher quality product. For comparison, I purchased a lower-cost pair of black jeans over a year ago, and they have shown no signs of fading despite being washed in the same manner. The response from the store representatives and management was extremely disappointing. I would advise against purchasing...
Read moreIt is the staff that makes and keeps this Talbots a 5. They work extremely well together and as a team keep the merchandise perfectly displayed so that you don’t find a size small item in any other place but the small sizes. They know how the clothing will fit and wear and are great at advising what size is best when you ask for their opinion. Talbots clothing fits me well in petite lengths especially and I’m grateful. It is my main stop for...
Read moreMy wife and daughters shop here exclusively. The salespeople are friendly, the prices are more favorable than the "regular" store. I say this because this is not a true "outlet". It is a concept store geared toward a more casual "Austin" lifestyle. I like that it is easily accessible and that the prices are more favorable than the...
Read more