Horrible experience, poor customer service and management! Purchased an ornamental wall hanger, walked six feet out of store and was approached by the sales girl with phone in hand, being told she needed me to come back and return the item! Stating the owner said it wasn’t for sale. I explained that I had asked her the price, she got a ladder, told me the price and I purchased it. It was apparent she was embarrassed, and asked if I would please talk to the owner on the phone. The owner Ms. Lee, processed to tell me I had to return the item, that it should not have been sold. I explained that it had a price tag on it , and per the law she had to honor the purchase. She stated she needed said item to hang other ornaments from ( mind you there are things hanging in the windows and over the counter). She stated if she found another one she would deliver it to me in the future. I did tell her that I would leave a negative review and she said she was sorry, but still needed it returned. I also told her I was local not a tourist, not that it should matter. I ended up returning the item, which I regret! After briefly searching my legal rights purchasing an item that clearly was for sale, after the transaction was finished it no longer belonged to Ms Lee. I legally owned the item, and should not have been approached outside on...
Read moreI recently had the pleasure of visiting One of a Kind Art, Fine Crafts & Jewelry, and the experience was truly amazing. Brittany provided exceptional customer service—warm, attentive, and knowledgeable—which made the visit even more enjoyable.
The store absolutely lives up to its name. Every piece is thoughtfully curated, unique, and full of character. From the stunning jewelry to the fine crafts and artwork, the quality and craftsmanship are outstanding. The welcoming atmosphere makes it easy to spend time exploring and appreciating all the creativity on display.
If you’re looking for something special—whether for yourself or as a meaningful gift—this is definitely a place worth visiting. You’ll leave inspired, and most likely with something...
Read moreThis is one of the nicest things that I have ever purchased online. I normally would not spend this much money without seeing it in person. WOW! The people, response and level of professionalism was well beyond my expectation's. I would highly recommend One Of A Kind to anyone. While on vacation in Charleston. I found this amazing little shop. I could not be more impressed with the quality and craftsmanship of the artists in this gallery. (Especially "The Frog Man") Jeff...
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