I recently had the pleasure of visiting Carolina Polo and Carriage Company in Charleston, and I must say, it was an absolutely incredible experience! From the moment I arrived, I was greeted by a friendly and professional staff who made me feel like a valued guest.
The tour provided by Carolina Polo and Carriage Company was not only entertaining but also educational. The knowledgeable guides shared fascinating stories and historical facts about Charleston, bringing the city's rich history to life. I was captivated by their passion and enthusiasm, which made the tour even more enjoyable.
Now, let's talk about the star of the show - the horses! The horses at Carolina Polo and Carriage Company were not only beautiful but also well-cared for. It was evident that the staff prioritized the welfare and comfort of their animals. The horses were calm, well-trained, and seemed to genuinely enjoy their role in providing a delightful carriage ride.
The carriage itself was comfortable and well-maintained, providing a smooth and enjoyable ride through the charming streets of Charleston. The tour route was carefully planned, showcasing the city's iconic landmarks and hidden gems. It was a truly immersive experience that allowed me to appreciate the beauty and history of Charleston in a unique way.
I cannot speak highly enough of my experience at Carolina Polo and Carriage Company. The friendly staff, informative tour, and well-cared-for horses all contributed to a memorable and enjoyable visit. I highly recommend Carolina Polo and Carriage Company to anyone looking for an unforgettable experience in Charleston. It's a perfect blend of history, elegance, and Southern charm. Five stars...
Read moreThankfully we used the Groupon on this tour. We lived in the area before and have done several carriage ride tours with the other companies, but decided to try Polo this time since they had a Groupon. Well....I guess we got what we paid for. My husband and I both felt that the guide lacked severely in the amount of actual historic/relevant information he shared during the tour, was not very fluid with his stories (seemed to jump around a lot and not finish the topic he was starting to talk about before jumping to something else) and not too enthusiastic in our opinion based on our other tour experiences (though he did state he was having sinus issues at the beginning so maybe he just didn't feel great...). I know it must get boring talking about the same thing day in and day out but I felt like the other customers left with not a lot of real actual additional knowledge then what they may have already had other than a couple small things. I asked a couple questions during the tour (I already knew the answers) just to probe him to discuss some of the things we were seeing that other tour guides typically point out so that all those on the tour could get a bit more information than what I felt we were getting. And yes, my little one was having a rough time sitting still and fussing, so maybe that contributed to some of the issues, but I feel like we have had way better tours with the other companies regardless of fussy kids or not. We did too well because we figured he had to hear a 2 yo fuss but would not of if it that would not have been the case. Overall, it wasn't horrible, just not the best we have...
Read moreDo not use this company - the other carriage companies are organized . Terribly disorganized and John who tries to get customers off the street is just totally classless and unprofessional. I called the day of my ride as it was raining- I was told they were still ruing and to come down- it was the end of the day and they told me to come down- All the other carriage companies had passengers - ALL I was told we could not go unless 1 more came along - I had already pre paid so waited 45 minutes and did not go to the Provost Dungeon . Finally I was told to come the next day at 9:45... I explained it would be tight and made sure that they indeed would go . I was assured that they WOULD leave at 9:45 and others were booked . I got there at 9:45 - By 10:05 they were disorganized and had not even boarded .I was polite when I started but then this John would not tell me when we were leaving - he had told me 10 minutes since the moment I entered . Then he had the nerve to say I go there late at 9:48 - had I not been so furious I would have laughed . I blew a casket - he was TOTALLY disrespectful. Did not apologize nothing wanted to argue - I just cancelled it , got my money back and went on the carriage behind theirs . They have no respect or appreciate for the customer- they also list their closing time as 4 and the last ride is supposed to be 5 - different prices quoted to different people by John. Very unprofessional person - the office seems to reward that - in any case dont waste your time - my tour was awesome and stress free with the other...
Read more