This place is awful. First incident is my dad needed rails for his bed. He had just moved to Lewis county and had neither received any mail yet or had ID with the new address, (he's bedridden)and my address is Thurston county. They would not loan out the bed railings even after I explained. Then my son needed to do community service, I spoke to Chrissy... she was very nice and said come in and they could get him a time card and show him what he would be doing. She said she'd let the other employees know. I bring my son in and unfortunately Chrissy wasn't there and I had to speak to a different employee. (Kisera to be exact) The woman was down right rude and after I explained that I'd already spoke to Chrissy she said well I have the right to say who we want in our stores. (Acting like he was some kind of violent criminal) I have never in my life been treated in such an ugly fashion. Awful woman......they are not some kind non profit helping the community....but the...
Read moreWas cleaning out closets. Had a huge pile of expensive coats, jackets, suits etc. As I approach the front door with the car full, I see the manager at the door chatting with another woman. Door wide open, she says "we're closed. You'll have to come back tomorrow" in an angry voice. I said "I'm sorry , I can't come back tomorrow, I live 40 minutes away. Do you have a drop box or bin here somewhere?" Her angry response was that I cannot use her dumpster. It was against the law & I would be arrested. ( I wanted to donate to a cause. If I wanted to dispose, I would have thrown in the trash at home). I said bless you for your kindness and left. Never to return. Then I drove north to Goodwill where they happily accepted...
Read moreI have been to the store many times and always had a good experience. Tonight was different. As soon as we walked in the door we were barked at that they would be closing in a 1/2 an hour. Not a greetin, just treated like we were an inconvenience. There was no greeting or ask if we needed help the whole time we were in the store just a closing countdown. And irritated that we were there. Literally 5 minutes before they were closing as I was walking up to purchase a sweater and she said..." bringing your stuff to the register " come on hurry up" come on and whistled at me... I put my sweater on the rack and left. The whole group I was with was in disbelief how disrespectful and unprofessional...
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